OneMain Financial PA, Wilkes Barre

OneMain Financial Reviews

• A

  Alexandrya Brennan
  1

  I applied for a loan through here just to check out my options as I had already gotten approved for other loans… I selected it would be for a vehicle. I receive a call stating they would need the title to my vehicle I ALREADY OWN as a collateral? On top of them having the title to a vehicle I would be leasing as well. Super sketchy and I do not recommend! Go somewhere else for a loan

  Response from the owner

  Dependent on the type of loan, decisions are made based on a variety of factors including credit history, income, and expenses. Not all loans require collateral, but those that do also take into account the value of that collateral. Please contact your local branch specialist to review your loan options: https://spr.ly/OMFBranches -AS

• M

  Maureen Wright
  5

  One main financial is there for me when I needed them. I'm so satisfied with the One Maun Financial family ❤️🙏🏼

  Response from the owner

  Hi Maureen, We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! – LF

• C

  Col Heichel
  2

  I started out with this branch seemed ok until after the loan was paid in full. I requested a new one as I needed a refrigerator but they treated me like I was a bad customer and refused to do a new loan without collateral. Seemed odd when I went to a different branch got completely better treatment and was out the door in a day with the money I needed. This one is not worth the trip.

• B

  Brian Mchenry
  5

  The staff was professional and answered all my questions. They were organized and understood my concerns regarding my loan . Highly recommend this organization to my friends and family. They made the loan process simple and stress free.

  Response from the owner

  Hi Brian, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• L

  Lorraine Stiner
  5

  Every time I enter One Main Financial I am never treated like a stranger, they know me by face and name that alone draws me back. I'm in a profession were details count, at this location they go above and beyond the call of duty every time. They know my credit is not exactly where I want it to be and are going out of their way to give me the tools to make sure it gets better. Who does that? They treat me like family not like a number, I can't thank them enough. My first automobile caught on fire was totaled and they didn't stop until I got another one. Who does that? One Main Financial does.... Thank you so much.

• J

  John Evans
  2

  Manager (Bobbi) is your absolute best friend with stellar communication UNTIL your loan is dispersed and you're in repayment. Several calls attempting to get some details on repayment terms/scenarios and I absolutely cannot get a call back from her, or any financial advisor in the building. Unless you are an opportunity for commission on a loan approval you may as well be a telemarketer.

• j

  joe
  5

  This is the only place to ever offer and approve me for a loan. Ive been with this company for about 8 years. The apr is high but they are taking a chance by offering me a loan with bad credit. Everyone in this office has went above and beyond to help me everytime i needed help. I love this place and everyone that works here. Especially Bobbi she has come through for me and my family every time we needed. I recommend this place to everyone.

• J

  J
  1

  Less than honest. Only out to get the most bang for their buck. No true interest in the customer or what is right for the customer.

• E

  Edward Myles
  5

  The guys at Wilkes Barre are always so accommodating. They make it a quick and easy process.

• S

  Shanda Gadsden
  5

  As always my Experience has always been Excellent!!!