OneMain Financial Nw Saint Lucie West Blvd, Port St. Lucie

OneMain Financial Reviews

• J

  Jasmine Noel
  1

  These people don’t know what they are doing there and definitely don’t know how to speak to people. The lady Maria really doesn’t know anything and Theo never calls anyone back but knows how to submit my information without all of the information. Glad I knew what I was getting myself into before closed with them. If I could give them no stars I would. Worst place and no one is professional at all. They need more training.

  Response from the owner

  Hello Jasmine and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• J

  Jasmine Rivera
  1

  The person answering the phone was so rude in less than 30 seconds that I decided to just not bring my business here. I’m a Army Veteran, I can handle brash but this woman was outright rude! Just a suggestion for your reception…let the client finish their sentence before you cut them off. All I said was “ Hi, I got a call….” The receptionist cut me off mid sentence” what’s your name…what’s your name?” Nice 👍

  Response from the owner

  Hi Jasmine. This is not the typical OneMain experience. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• S

  Sandra Fryer
  5

  Excellent Service very easy to apply would recommend to everyone

  Response from the owner

  Hi Sandra, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. – RP

• G

  Gary S
  5

  The best loan experience I ever had. Holly the branch manager has gone over and beyond to help me with my account and has done an exceptional job this is the best loan experience I ever had they are up front with you and don’t hide anything. Mary Ann is also in the Port St. Lucie branch and is such a wonderful person to speak with she will do her best to help you and if she can’t get you an answer she will do whatever it takes to get an answer. I wish I could give 100 stars because they all deserve it. Everyone in that branch is wonderful and I will refer everyone to them.

• C

  Caleb Ball
  1

  I am Deaf. I applied the loan for my elderly cousin, Patricia who is also Deaf, who need helps with loan process. The company called me and informed me that her loan was approved and asked us to come over. I told Patricia about it and we went over there at Saint Lucie West branch. It was our worst experience than our previously loan companies. They told me that one of her income source is not verified and demanded us to prove that income source’s continuity. So I had to make another trip to home and back. She is permanently and totally disabled due to work-related injury to her spinal cord. The lady got moody on me, became stern and demanded me to co-sign. I became uncomfortable with that company. So I told her to hold it on and make an appointment for next day because I am tired of making too many trips. So we made another appointment. Next day, we were not able to go to that appointment because my car broke down. Next thing I know, DCF (Department of Children and Families) came to our house and informed me that there is a report of elderly abuse. I read the report and was shocked. The lady labeled my cousin as a mental illness woman. She is not mental illness! It is very offensive to Deaf community to call us something horrible like that! I told DCF that the whole report was not true and I explained to them about her health issues that caused her not able to take too much stresses. Even worse, the company blamed me for exploitation and said that I claimed to be her cousin. I will never do that to my own family! Don’t you dare to say something like that to Deaf people! I was very shocked about it and I decided to give it the lowest star it can get!!! I am thinking about suing them for defamation...

  Response from the owner

  OneMain is committed to upholding high ethical standards and to conducting business in accordance with all applicable laws, regulations and Company policies. We take matters of discrimination and fair lending seriously and do not make any loan decisions based off any protected basis and have a zero tolerance policy for discrimination. We are currently investigating this internally. - CK

• J

  John Doe
  1

  Places like theses are the devil. Praying on people’s hard times to make profit. Never ending cash advance should be their name. 16% apr on a five year refinance. Biggest mistake of my life.

• p

  pat davis
  5

  Very professional and willing to help out in any way I had great service there been doing business there for a while.

  Response from the owner

  Hi Pat, Thank you for sharing! We appreciate you taking the time to leave us a review. Best wishes -JS

• L

  Latoya Moring
  5

  I gave this branch 5 star's because they gave me the 5 star treatment. The ladies there, Mary Ann, Nova, & Bianca, just to name a few, are awesome! The atmosphere is pleasant and the ladies make the process simple and understanding so that you leave there satisfied. If you have any questions or concerns, they've got you covered! This branch also keeps you updated with information through letters or email.

• L

  Linda Bettis
  5

  One Main Financial and their staff are AWESOME. I walked in an applied for a personal loan. The loan specialist who assisted me was very courteous, friendly informative with the loan process. I was approved and funded within a day. I highly recommend One Main Financial.

• A

  Angela Williams
  1

  I submitted a application online and never ever receive a call from this company to redeem my approval! When I called they told me they call everyone three times however never received a phone call. Now that the application delinquent I now have a hard inquiry to my credit and they suggest I submit another application 😡