OneMain Financial N Lincoln Ave, Chicago

OneMain Financial Reviews

• N

  Niko Fleming
  5

  Very good company with low interest rates. Easy process. Ask for Fabion he is very knowledgeable and quick.

  Response from the owner

  Hi Neko! Thank you for sharing your OneMain experience. We're happy to hear that Fabion provided excellent customer service. We look forward to seeing you again soon. -Marissa

• G

  George Mazzarri
  1

  Terrible terrible terrible! Need I say more? Went into this branch a month ago. They said I qualified. Waited another month after they said to wait for more income. Did that. Pulled credit twice cause they couldn’t use the credit info they pulled first time. Hurt my credit report. This guy Ryan is a scammer. Told me not to worry that everything is good. Came back near end of month only to tell me that the underwriter said they couldn’t verify my employment because of the name where company was located at or on my check produced by ADP was in the wrong location. Never heard of this. Compared it to another check and still don’t see it. So I was denied a second time plus they pulled credit report twice. This financial institution is a sham. Avoid them.

• F

  Florence Avila
  5

  Thanks Roberto, was very professional i was approved same day money was in my account following day Thanks for the help!

  Response from the owner

  Hi Florence, Thank you for sharing your OneMain experience. We're happy to hear that Roberto provided excellent customer service. We look forward to seeing you again soon. – LF

• J

  Jade Checlair
  1

  This branch is awful. After applying online, I had someone call me who said I was accepted and would be able to come in the next day for an appointment. I was told to bring my passport (i said I was a graduate student with a Belgian passport). 10 min before our appointment, I call to confirm and am told I need a few other documents. Luckily I was able to find their pdf on my online accounts. Then once there, I am told they cannot accept my Belgian passport as ID even though they have my pay stubs, W2, bank statements, credit reports, social security number. Even though I had told them in advance and thyand had said it was fine. This is ridiculous and a big waste of time.

• C

  Christina M
  1

  I had my loan approved by a different location, but needed to transfer it to a different one. I called and spoke to Ryan to have it transferred to his. (That was before I read the reviews.) My loan was approved by the Craigin location so Ryan simply needed to call me in to confirm the details and sign. He received the loan Friday, said he would call me back Monday. No call. I called Tuesday like hey when we can finalize this? He’s like let me take a look and call you back. Again no call. Called back and spoke to the branch manager to explain Ryan has been extremely incompetent, he says he would look in to it and give me a call back. Who calls back? Mr. Incompetent. Ryan says verbatim “we’re all set, we’ve completed the employee verification, we have your paystubs and bank statement, let’s schedule a time for you to come in & get this finalized for you” We scheduled Thursday 430pm. Ryan calls me Wednesday “hey, you’re all set we just need to schedule a time for you to come in this week” I could not believe my ears, do you not take notes? How are you this disorganized? I tell him we already scheduled an appt for TOMORROW. He’s like oh sorry just bring your banking. I arrive with my banking the very next day. Ryan leaves his desk and brings me to what I assume is their customer space for when they have appts. He walks me through the screen, I select my options. He then says he needs my banking but he has to enter it in the screen on his computer AWAY From the desk that damn near showed me everything else. My banking is the one step he is unable to complete at the customer service desk. I say ok, I will walk with you over to your desk and read it to you as I had it as an image on my phone. I provide him my banking at his desk. After about 5 mins he asks me to go sit down back at the customer service desk while he finishes the last steps to get me paid. He comes back over and tells me the loan has been denied because they were unable to verify employment. Now, if you read the beginning of this review you know just as I know Ryan stated himself they verified employment. If they failed to do so, WTF did you tell me to come in. You’ve wasted days and the additional hour of my life it took for me to come in. ALSO why are you finding out AFTER I provided my banking that it’s been declined??? I called headquarters in Indiana and they said this never happens. When I log on to the website, my loan still says it’s in the approval process so how could it have been declined? I call this location back and ask to speak to the branch manager. He says he would look into it and call me back. That was two days ago. Moral of the story: This whole situation was super sketch. Please steer clear, I’m monitoring my account & thank God I was able to secure funds elsewhere because this place should not be in business. Terrible experience. Imagine how shady they become after they fund you. TERRIBLE.

• S

  S R
  1

  BUYER BEWARE! DO NOT go to this place. These people will do ANYTHING and say ANYTHING to get you in the door. They are scam artists, slow to respond, ridiculously high rates-higher than credit cards- and absolutely NOT WORTH YOUR TIME.

  Response from the owner

  Hi Carmen, thanks for reaching out to OneMain. We consider interest rates on the basis of a few different factors, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Your local branch is there for you to answer any questions you may have, and you can find their contact information here: http://spr.ly/Branches. Thanks. -AS

• L

  Larry Williams
  5

  One Main was fast with approval once all documents are verify. I had 3500.00 in my BOA account the next day . Perfect !

• R

  Richard Mcbride
  5

  Great place been with them more than 10 year never have any problems always there when I need them .

  Response from the owner

  Hi Richard, Thanks for the kind review. We appreciate your comment. Best wishes -JS

• F

  Frederick Young
  5

  One main is the right place to go if you have financial needs I've had no problems with them I would reccomend them to anyone thank you

  Response from the owner

  Hi Frederick, Thank you for the review. We truly appreciate your feedback! Best wishes -JS

• E

  Elba Diaz
  5

  They were very pleasant to work with and not alot of back and forth.

  Response from the owner

  Hi Elba, Thanks for the kind review. We appreciate your comment. Best wishes -JS