OneMain Financial Galleria Pkwy, Sparks

OneMain Financial Reviews

• C

  California UNO
  5

  Great company with great staff! Angelina is very professional and knowledgeable, polite and takes the time to explain everything. I highly recommend onemain financial.

  Response from the owner

  Hi there, Thank you for sharing your OneMain experience. We're happy to hear that Angelina provided excellent customer service. We look forward to seeing you again soon. – LF

• P

  Pat Charley
  1

  Worst decision I've ever made. Have paid over $300/mo for over 2 years and balance only reduced by $1000. DON'T DO IT!

  Response from the owner

  Hello Pat. All standard installment loans follow a structure that applies initial payments to the interest, while final payments are applied to the principal. So long as all payments are made in full and on time; this will completely pay off your loan in the agreed terms. Please feel free to reach out to your loan specialist to review your account. Thanks. -AS

• S

  Steve
  1

  I processed everything online including documents needed. Received a call from a nice professional girl for follow up. She didn't seem to have what she needed from a manager. Told me she would call me back soon. I never received a response or call or anything from anyone at the business. I called a day later and left a voice mail. Still no response from the business! Maybe they only cater to certain people? I can't recommend this place if they can't even call a potential customer back. Poor service overall so buyer beware! I implore you not to try this loan place. Hell they even argued with me about them calling me, just absolutely ridiculous. Unprofessional, incompetent, bad business practice, lack of communication.

  Response from the owner

  Hello Steve, If you are unable to reach your local branch, please feel free to reach out to Customer Care at 800-742-5465 and we will be happy to assist you. -AS

• L

  Lori wilmot
  1

  If I could give this company negative starts I would! I called in regards to our payment, I was told we don't own a payment until the following month. Because we had been over paying each month for a "rainy day". When we made our following monthly payment the next month we recieved a recipt for the whole .03 cents that went towards the principle out a $365.00 payment the rest was put towards interest! They had charged us increased interest for the whole month we didn't make the payment that we had already paid in advance!! They are a joke and will rip you off!!! I highly suggest going through any other company besides this one! The people are rude and even argued with me that he had spoken to my husband when I had been the one to call about the paymwnt status my husband has never in 11 years made a call to one of our bills he hates it!!! Save yourself the trouble and the rip off and go literally anywhere else!!!

• M

  Mike Snedeker
  5

  Lacey was the perfect mix of Professional & Personal when she presented me with my loan options. I highly recommend OneMain !

• J

  Josh Baker
  5

  Great easy process. Everyone was so welcoming and willing to help me. Hopefully can do more with them in the future. Will recommend them for anyone asking me about a loan!

• R

  Robert Drummond
  1

  Don't ever use this place they will lead you into thinking that you can get a loan then tell you that they will not give you a loan even if you where pre approved for one. IT'S A SCAM