OneMain Financial 75th St, Downers Grove

OneMain Financial Reviews

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  Dr WGW
  5

  Working with Stephanie was a stress-free, enjoyable experience. She was patient and extremely attentive. All on staff are professional and courteous. Thanks so much!

  Response from the owner

  Hi there- We're happy to hear that your loan process went smoothly and that Stephanie delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

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  MrNeckCrack
  5

  I underestimated how straightforward and professional this place was going to be. I received my loan no problem, in about 3 hours time, and didn't have to leave for a blank check or anything. Instead, online and paperless options were available to provide. The stress melted away the more I conversed and was assured that my decisions were my own. They don't click anything for you, they explain everything and give you as much time as you need to sign anything. I was helped by Jovanny and Lynn/Lin. They were INCREDIBLY nice. The only Con? Expect high rates. But you are borrowing money during a pandemic, what do you expect? As long as you're ok taking out 5k and paying back 9k over time, then no sweat for you! I explained I could pay back 400 a month. They got me $188 a month! "Are you kidding?!?!" I thought. "That's amazing!!"

  Response from the owner

  Hi MrNeckCrack, Various factors come into play with our interest rates, from your income and credit score to your payment history. We do appreciate your feedback! Thank you for taking the time to share your experience. Best wishes -JS

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  Cindy Fracek
  5

  The name of my loan officer is Juan!! He was extremely professional, helpful and made me feel very welcomed at the office, he was very thorough and explained everything to me before I signed anything. High APR on loans but other then that the overall experience was great!!

  Response from the owner

  Hi Cindy, We appreciate your positive feedback about your experience. Various factors come into play with our interest rates, from your income and credit score to your payment history. We take pride in serving our customers, and we hope to see you again soon! – LF

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  Tory Hardin
  5

  I needed a quick approval for a vehicle I was looking to buy and John was able to get me approved in minutes. He was very kind and forward with getting me the loan. He attended to my needs without being pushy. Unfortunately I did not end up needing the loan and I know in his line of work that can be a bummer. He was still outstanding to talk to and if I end up needed one in the future he will be my contact.

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  Michael Alexander
  5

  I had a death in the family from the virus and most family members were strapped for cash. OneMain was my best option as most were out of work due to the shutdown. This was a sad and emotional time for my family, but I was able to apply for a small loan with OneMain and received a call that I was approved. They helped me and my family in three two days and I am very grateful for the help and guidance.

  Response from the owner

  Hi Michael, We are so glad to hear about your experience. Thank you for sharing! Best wishes -JS

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  Claudia Fuentes
  5

  One Main Financial made this process so easy and provided me with the assistance I need right away. I would recommend to my family and friends who can use some help right now.

  Response from the owner

  Hi Claudia, We're happy to hear that you had such a great experience working with our team. Thank you for referring us to your family and friends. There is no higher compliment, and we greatly appreciate it. We look forward to seeing you and them soon. – LF

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  Michael Vincent
  1

  Current customer that took my first loan in 2009. Out of nowhere, I had a seizure which turned out to be a brain tumor and OneMain would not help at all! I highly recommend staying away from this company.

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  Tammy Posey
  5

  Honestly, it started off a little rocky. However Lynn and Juan collectively saved the day. If not for them, I would NOT be a customer!

  Response from the owner

  Hi Tammy, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS