OneMain Financial S Walnut Ave, New Braunfels

OneMain Financial Reviews

• M

  Marcus Jones
  1

  DONT DEAL WITH DONNA!!! Absolutely worst when it comes to communicating, had to call the executive branch and let them know about her and how unprofessional she is. Hates her job so much and it reflects well in her tone. One main should get rid of her it might bring a new light to the office, and more business as well. I’m thankful for the service provided from them but dealing with DONNA has left a bad taste about our business!

  Response from the owner

  Hello Marcus. We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• A

  Amanda Bohan
  5

  I needed a short term loan for a sudden large purchase. Julia got me the funds in about 2 hours from loan application to funds hitting my bank. You can’t beat that. Yes, the interest rates are high, so it’s not a great longterm financial move. But in a pinch, they’re great. Thank you Julia!

  Response from the owner

  Hi Amanda, Thank you for the great review! We're so happy to hear that Julia went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you! – LF

• S

  Samantha Martinez
  4

  Mrs. Rachel saved my account here. I had the loan for over 2 years to help my credit and was from another branch. I transferred to this location and my experience was horrible and I was counting the days to close the account until Rachel came along. Rachel saved me as a customer with her customer service, knowledge of their services and was quick when increasing my almost paid off loan. Definitely recommend them.

• R

  Ronald White
  1

  I went to pay them off my check was 72 cents short of the payoff they then told me I couldn't use my debt card to pay the rest and waited a day to call me back and charged me 13.40 for a day of interest. $14 doesn't matter its the principal of being petty. They lost me as a customer.

• L

  Leo
  4

  Only reason I did not give 5 stars is because the in terest rates are high.

  Response from the owner

  Hello Leo, please let us know how we can achieve a 5-star rating in the future. -AS

• M

  Michael Dominguez
  5

  Rachel did a great job in helping me in the whole transaction!

  Response from the owner

  We appreciate you taking the time to leave us a review and are glad to hear about your experience! -JS

• W

  William Platt
  1

  Local branch is great! Main company is negligent!!! They wait a LONG time before they update accounts online!!! The website is useless for account management!!!

• J

  Jason Pena
  5

  Really awesome girls there they helped us when we didn't even think we could borrow.

• k

  kimberly Sias
  5

  Wonderful experience, very professional but interested. So far all good here.