OneMain Financial Hageman Rd, Bakersfield

OneMain Financial Reviews

• C

  Cherif Guirguis
  1

  This place is a joke. Yes they are able to get you cash when you needed, but the rates are high and they are as unprofessional as they come. I have a loan right now with them and sent me an email to discount the rate a little, so i a applied and had a lot of question. They told me first that they can not send me a breakdown of the contract so i can view it. After i pressed the issue, they send me the loan document to view. in order to view the contract you have to singe the electronic signature on parts of the loan to get to the breakdown page. After 3 or 4 days due to the holidays and due to my wife being ill. i go back to the site only to find out that the loan papers are not available any more. i called the office and they let me know that the manager canceled the approval and i would have to apply again, when i asked why they said the manager could not get a hold of me. Keep in mind this is was going on during Christmas and new years, the manager left me one message on the 31th to tell me that. their loss is my gain. I will never do business again.

• R

  Raymond zaragoza
  5

  Had a Grinch with a payment Mr Moreno at the Callaway store Bakersfield California awesome guy very efficient got the job done thank you

  Response from the owner

  Hi Raymond, We're happy to hear that your loan process went smoothly and that the team at the Bakersfield branch delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – RP

• C

  Charles Rose
  5

  A wonderful experience to have someone professional but understanding and caring to help with our needs. Would recommend to everyone that might need some financial help.

  Response from the owner

  Hi Charles, We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! – LF

• C

  Chiyeoi_ Cream
  4

  Got my email responded right away within 24 hours we had the extra money in our bank account. One main Financial is there when you need them. Thanks One Main Financial

• A

  Aurelio Gonzalez
  1

  Feels like you owe a loan shark when they call asking for there payment only a certain ERNESTO...

  Response from the owner

  Hello Aurelio and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• B

  Bryan Coulter
  5

  Fantastic customer service. The staff was very knowledgeable and helpful.

  Response from the owner

  Hi Bryan, We appreciate you taking the time to leave us a review and are glad to hear about your experience! Best wishes -JS