OneMain Financial Garrett Rd, Upper Darby

OneMain Financial Reviews

• I

  Iloni Harris
  1

  My experience with a employee by the name of LAUREN was unprofessional and extremely rude. I don’t know how or when a company of this magnitude let their employees threaten to deny your loans because they’re upset but I simply asked for someone else because I didn’t like how I was being talked to. I wanted to know if there was another form to replace one if I didn’t have the right documentation and I was told what I should have already had in my email as if she had access to it. (Didn’t know they hired psychics), LAUREN also hung up on me because I stated I wanted to speak to someone else. In what world is it okay yo hang up on a customer if they’re trying to be serviced by someone else because your rude. I asked for a manager and got another associate no manager at all. Thankfully Linda was very helpful maybe Linda should take Lauren under get wing and show her a thing or two about customer service or just get rid of her all together I can almost assume this wasn’t her first incident with a customer.

  Response from the owner

  Hello Iloni and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• S

  Stephen Forster
  5

  OneMain Financial was very easy to work with. Page was my relationship manager and she was patient, helpful, courteous, knowledgable and professional. I could not have asked for an easier experience. We closed my loan on the phone. It was great!

  Response from the owner

  Hi Stephen, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• E

  Ebony Mullins
  5

  Better than I expected. I actually responded to the cards they send out. I didn't think I would qualify for any help. The payments are very affordable. If you get a card from OneMain Financial RESPOND! They will help you.

  Response from the owner

  Hi Ebony, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• f

  frank parks
  5

  I was extremely satisfied with their help in getting my the right loan for my needs . The rep was truly upfront and helpful in my loan needs . I highly recommend One Main Financial to allot of my friends

  Response from the owner

  Hi Frank, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. Have a great day! – LF

• H

  Heather Piaggione
  1

  Filled out everything online for the application and uploaded needed documents, they called several times a day until I agreed to come into the branch. I was told I just need to come in for my husband to sign papers to close, which should have only took 10 minutes and it took almost two hours, so ridiculous.

  Response from the owner

  Hello Heather and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• A

  Achille Grimes
  5

  It was quick fast easy and reliable!!👍👍

  Response from the owner

  Hi Achille, Thank you for your feedback and for being a customer! – LF

• j

  joe smith
  5

  Tim and Matt were so helpful and understanding. The experience was super positive. I highly recommend OneMain Financial.

  Response from the owner

  Hi Joe, Thanks for the kind review. We appreciate your comment. Best wishes -JS

• C

  Cheryl Brown
  5

  My experience was professional and expedient.

  Response from the owner

  Hi Cheryl, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! – LF

• c

  charles Arterbury
  5

  My agent was great ,very professional,attentive,& helpful,it will not take me 60 months to repay b/c interest rates are high,but I did need their services!

  Response from the owner

  Hi Charles: Your review means a lot to us. Thank you for your support. - RG

• P

  Petranne Lewis
  1

  Even if u are pre-approved for a loan ,u have to Have a vehicle ,it better be a vehicle that they Can Sell if u don't paid back . Interest rate is very high Do better with a credit card limit . Thank for nothing .