OneMain Financial Curtner Ave, San Jose

OneMain Financial Reviews

• K

  Kamal Virk
  1

  I am kamal deep i am take loan 6 years ago i am pay all balence he charge me very high intrest rarte so i am pay all balnce now but this cimpany cal me distrub me on employee he is name danny he so root behavier very bad person never been take this companu loan agai this is very froud company daany very bad person so root i am o balamce right now but denny said no bery bad costmer service

  Response from the owner

  Various factors come into play with our interest rates, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Feel free to reach out to your local loan specialist to discuss interest rates. Here's your branch's contact info: spr.ly/OMFBranches -AS

• D

  Demaree Berton
  1

  I had been going back and forth with a woman at the branch and then was handed off to Dante mid process. Communication I thought was good but they do not explain their process, very misleading. Initially the woman who I first was speaking with stated I was approved for 13k. Mind you at this point they had all of my information, work states, pay stubs, credit report literally proof of everything. She then stated because I have two car loans in my name and one is 67k that they would refinance my other vehicle and pay off my jewelry account. Typically is usually 10-11 hundred a month and they would give me 6500 cash. Dante must have called me about three times after that, proposing numbers, confirming things, etc….he said everything was good they got approval we just need to sign documents. He said come in the afternoon to finalize. He even went to stating being my debit card so funds can be transferred within an hour. So here I go straight from work feeling like this big burden was lifted off my shoulders. I arrive and placed in a room for about 15 minutes for Dante and I’m assuming the branch manager maybe an elder lady with a sort of deep voice to come in and be like bad news, we can’t approve you. Due to the second car. So I’m furious because one you called me all day, confirming info, telling me I’m approved, inviting me in office to finalize paper work when they could have determined that way before. Although I’m super bummed and I have this heavy weight again, I think I was being saved because the reviews for this branch are terrible.

  Response from the owner

  Hello Demaree and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• R

  Rosalio Chavoya
  5

  Very straight forward and easy to comply. Great communication by staff

  Response from the owner

  Hi Rosalio, We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! – LF

• J

  Jose Castillo
  1

  This is possibly one of the most upsetting negotiations that I have ever encountered at this branch via phone. This branch practices unethical negotiations regarding providing 100% contractual information. For example I took out a loan, there was not one single mention of a 5% loan fee applied on top of the interest rate on the loan. Very deceiving and misleading information was given. Shame on them. Never again!!!

  Response from the owner

  Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• M

  Mr. Calvello1980
  3

  Appreciate you giving me the opportunity to raise my credit score. Money is taking longer than was told when I need it now to purchase a car for work. This waiting game I'm not feeling. Would've been faster doing it in the office.

• T

  Truong Dinh
  5

  The loan process is simple and quick process where I got fund next day. All paper works are online and save my trip.

  Response from the owner

  Hi Truong, thank you! Best wishes -JS

• B

  Basi Esp.
  1

  This place is so unprofessional, the workers do not know how to do anything without asking the branch manager what to do. They also charge a loan fee that they do not mention in the beginning of the process of getting a loan.

  Response from the owner

  Hi, we're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• o

  odette santos
  5

  janet is my agent who help me a lot she is so nice and helpful

  Response from the owner

  Hi Odette, Thank you for sharing your OneMain experience. We're happy to hear that Janet provided excellent customer service. We look forward to seeing you again soon. – LF

• E

  Ee
  1

  The employees don’t even know what they are doing. They are so greedy to sell a loan though

  Response from the owner

  We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• T

  Tom3972 Rich
  5

  Great service thx so much bye

  Response from the owner

  Hi Tom, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. – RP