OneMain Financial 10th Ave S, Great Falls

OneMain Financial Reviews

• J

  Jerry Lyons
  1

  These people still haunt me. They are the worst. Stay away...go cut grass, try your luck at a casino before taking ANY money they offer. They party as you stay broke.

  Response from the owner

  Hi Jerry. We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• S

  Stephanie Bullshoe
  5

  I filled out a application and was approved, the staff was awesome and having collateral really helps and paying ontime makes a difference.

  Response from the owner

  Hi Stephanie, We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! – LF

• S

  Subas Stevens
  1

  Don’t ever do it. Don’t do it to yourself. If money is that tight in your life. Please try any other way to get it, before using this company. The interest rates are insane. If you do not have perfect credit. Which let’s face it if you did you would not need them. This company feels like a loan shark. It feels like you are never done paying them. I had a good turn of events and was able to pay off the loan I took out with them. But please do not use this company.

  Response from the owner

  Hello and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• H

  Hugh Mann
  1

  At spur of the moment it seems like a good deal. Not worth it. Insane interest rates. If your struggling , figure something else out. Don’t make the same mistake as the rest of us.

  Response from the owner

  There are several considerations that factor into our interest rates, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Please feel free to reach out to your local branch if you have any questions. Your local loan specialist would be happy to address any concerns you may have and determine the best solution for your situation: https://spr.ly/OMFBranches. Thank you. -AS

• K

  Kari Hankes
  1

  Approved me for a loan after asking me the same questions and for the same documentation over and over. They called Friday and said I was 100% approved and I told them I wanted less than what they were offering me. They set up an appointment to close on the loan and I went in, spent 45 minutes answering the same questions and telling them they had all of the documentation they had already asked for. They took me to an office to close the loan, left the room for 10 minutes then came back and said they can’t do it. I spent over an hour and a half on the phone then 45 minutes in the office for nothing. And when I voiced my concern, they said nothing. Just stood there and looked at me like a deer in headlights. Such a waste of time.

• T

  Tricia Russette
  5

  Rae Ann was very helpful. She took application over the phone and was very prompt to follow up. The entire process was quick and efficient. Payments are very affordable. It was nice to be able to get a loan even though credit wasn't the best.

• J

  Jme Cos
  1

  I have been trying to reach someone for days, but when you call you get an answering machine, and nobody there knows how to return a call! Not good customer service

  Response from the owner

  If you are unable to reach your local branch, please feel free to reach out to Customer Care at 800-742-5465 and we will be happy to assist you. -AS

• A

  Alexis Engdahl
  5

  Tessa Ragland is seriously the best. Responds very quickly, down to earth, and has excellent customer service. I highly recommend her.

• K

  Kaleb Martin
  1

  Company is borderline predatory. Employees are still people and nice.

• B

  Ben Altschwager
  5

  Service was quick and prompt. Thank you!

  Response from the owner

  Hi Ben, Thank you for your feedback and for being a customer! Best wishes, - LF