OneMain Financial Us Hwy, Athens

OneMain Financial Reviews

• K

  Keith Fraze
  5

  Very satisfied, they got me approved and cash deposited into my bank account within an hour, very respectful and polite will continue to use them.

  Response from the owner

  Hi Keith, We appreciate your positive feedback about your experience. We're pleased to hear that your loan came through quickly. Feel free to reach out for any additional assistance. – LF

• R

  Richard Hodges
  1

  Whatever the assistant managers name is at the athens branch is rude, unprofessional, and should not work in public. All she did was catch attitude and hang up the phone. All these comments I seen I feel are definitely her and I will not be referring anyone to this company. Hopefully corporate will fix the issue.

  Response from the owner

  Hello Richard and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• A

  Anita Jenkins
  1

  The most unprofessional company ever. Rude, lies told by their employees. Since employees from Decatur were brought to Athens they have plummeted to a company that doesn't care about their clients. Takes money from clients and denies doing so. Needs to be SHUT DOWN!!!!

  Response from the owner

  Hello Anita and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• d

  dale Stinnett
  5

  Very nice people to work with on my loan

  Response from the owner

  Hi Dale, We love hearing about your experience. Thank you for the feedback. – LF

• J

  Jason Thompson
  1

  This is the only company I have dealt with since COVID started that has no interest in helping the customer. I was told that I could have got unemployment insurance but as upper management of a large corporation, I had a secure job. Did they offer global pandemic insurance? No, because nobody could have expected this. I wouldn't have even got a loan had I known the world was going to be turned on it's ear. And to kick a guy while he's down they forced an autopay from my bank account that only had 20 dollars in it and now I am 200 dollars overdrawn and can't even make it to an interview if I could get one. Thank you OneMain. Now you're part of my big pain

• M

  Michelle Dempsey
  1

  Company sent the title to our vehicle to the wrong address. Had the our correct address and everything but yet sent the title to a vehicle to another addres.

• K

  Karyn Hicks
  1

  Rude! Neither helpful nor remotely cooperative. And this experience is while seeking assistance during the application process.

  Response from the owner

  Hi Karyn, we're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• D

  Danielle Parker
  5

  Hope is so sweet! High Interest but what do you expect?! Very friendly. Fast. Got what we needed! Go see Hope!

• T

  Tammy Bryant
  1

  Just called to inquire about a loan and it seems that the lady that answered the phone had an Attitude

• M

  Mark Pelzer
  5

  Outstanding customer experience very professional experience.

  Response from the owner

  Hi Mark, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes- JS