OneMain Financial Forum Dr, Columbia

OneMain Financial Reviews

• M

  Malai Roper
  1

  Poor financial decision! With the high interest rate, you will pay double than the loan amount. Also, going online to request your payoff amount will result in a phone call from the branch every time trying to get you to take out another loan. The payment history online will not reflect all of your payments and the only option is for them to mail it to you. While everyone is nice at the branch, the financial cost of a loan with them is not a good decision! The response below is not factual. Fortunately, after 1.5 years of making on time payments, I was able to see that my $5,000 loan balance turned into $11,055.77 due to the high interest rate. Again, poor financial decision!

  Response from the owner

  Hi Malai, interest rates are contingent on a multitude of factors, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. If you have any questions or concerns, your local branch is there for you. You can find your branch's contact information here: http://spr.ly/Branches. -AS

• J

  Jean Ashford
  5

  My loan officer Stacy was AWESOME!!!! She was attentive and knowledgeable and very professional and sweet. I will recommend her to everyone! Thank you! You are the best!

  Response from the owner

  Hi Jean, Thank you for the review. We truly appreciate your feedback! Best wishes -JS

• K

  Krystal Abu Rayyan
  3

  The first experience was awesome. They wanted my business! I received an offer to refi & he didn't call me back. 3 hours later I called him only to be rushed off the phone. I made an appt, but I don't know whether to go or not because he was too busy to speak with me on the phone. Their loss, not mine!

• T

  Tyeler Berry
  5

  Monica at OneMain is one of the nicest and most professional people I know. She is knowledgeable and caring. She will let you know if she can help you or not and does an excellent job of communicating. Thank you Monica!

• C

  Cheryl Dingle
  5

  I really want to THANK YOU Ms. Monica and all in the OneMain Financial office for showing me much LOVE in helping me with this loan when I needed it the most. The entire office was VERY PROFESSIONAL and KNOWLEDGEABLE and I really, really appreciate it. ⭐️⭐️⭐️⭐️⭐️

  Response from the owner

  Hi Cheryl, We appreciate you taking the time to leave us a review and are glad to hear about your experience! Have a great day -JS

• H

  Heather Leigh
  5

  Monica and her team do a great job helping my customers understand their financial situation and works with them to develop healthy steps to greater financial stability.

• B

  Bruce Lobitz
  1

  Avoid this place if at all possible. They have offered to defer payments due to Coronavirus and then did not. I am up to date on payments and they continue to call 2-3 times per day. They will call after 8pm on Saturdays.

• S

  Sonia Bacchus
  5

  Awesome experience, met the most courteous,helpful and professional staff.Keep up the good work, you guys are the best!!!!!

  Response from the owner

  Hi Sonia, Thanks for the kind review. We appreciate your comment. Best wishes -JS

• C

  Chaney C
  5

  Process was quick, my loan officer was very proficient and I was able to complete the loan process quickly

• M

  Madison Daniels
  5

  my aunt work there thats why give it a 5 star