OneMain Financial Makaala St, Hilo

OneMain Financial Reviews

• P

  PEAK FREQUENCI
  5

  Just wanted to say Mahalo to Sherry and staff at Hilo branch. I don't think that I've ever had a more Comfortable and Professinal Financial/Customer Service experience, ever lol. I will definitely be referring Services to family and friends. Mahalo again OneMain Hilo!!!

  Response from the owner

  Hi Peak, Thank you for sharing your OneMain experience with us. We take pride in serving our customers and appreciate you recommending us to your family and friends. We look forward to seeing you and them soon. – LF

• D

  Denise Gaylord
  1

  Predatory lenders. They’re nice because they work on commission and don’t care when you can’t pay your bill. They’ll extend your loan but not tell you that the interest will be more enormous than the original loan. Do not go there. I’m glad I’m outta there for 10 years now. Don’t be a victim.

  Response from the owner

  Hi Denise. We consider interest rates on the basis of a few different factors, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Your local branch is there for you to answer any questions you may have, and you can find their contact information here: https://spr.ly/OMFBranches. Thanks. -AS

• K

  Kapono Picar
  5

  I love my Hilo Branch. Everyone is so welcoming and they’re really awesome with all their previous, existing, and fuel tire clients. It’s really hard to find service like this now days. But everyone at One Main Financial is so AMAZING:)

  Response from the owner

  Hi Kapono, Thank you for the review. We truly appreciate your feedback! Best wishes -JS

• j

  jaysoncastillas
  5

  The Agent that helped me was Sherrie. She did an amazing job. She did more than what I asked for. And for that I am Gratefull.

  Response from the owner

  Hi Jaysoncastillas, Thank you for your kind words. It is truly nice to hear about your experience. Best wishes -JS

• M

  Michael Quay
  2

  My experience with my local branch is wonderful. From the branch manager, Ana, to my financial counselor, Sherrie, to the rest of the staff, they are great; however, I would like to take the risk mng specialist on the mainland & crucify him. I was recently involved in an auto accident where my Tacoma truck was totaled. I received a good settlement from Farmer's Insurance & I was told by Ana that we could refinance the loan so I could buy another used truck. When Sherrie contacted a risk mgn spec working for OneMainFinancial on the mainland he turned me down due to a lowering of my credit rating just a few points (30)-a situation that is totally our of my hands. So now OneMain has $11,400 of my money (26 months payment) & they refuse to refinance a new used truck (OneMain would have gotten the title). Kudos to Ana & the local staff. Up yours to OneMain & all the people who make 6 & 7 digit salaries!!!!!!!!!

• A

  Angela Costa
  5

  Sherrie, of the Hilo Branch, was A-M-A-Z-I-N-G!!!! She made everything easy and straightforward, no BS-ing. Very appreciative and GRATEFUL for her!!! Mahalo Sherrie for all of your help! <3

• D

  Desiree Rapoza
  5

  They are Friendly,professional and truly AWESOME!!!! They go out of their way to help you.I would recommend to my family and friends for all their financial needs.Rhank you all so much.

• C

  Charmaine Ahyee
  5

  Fast, easy and great rates. Customer service was on point. Sheri was awesome!!

• G

  Gabriel Moniz
  1

  Most rip off bank ever. Not helping people with existing loans that temporarily out of work due to covid19. Lady was cocky on the phone

• J

  John Meurs
  5

  Easy to work with. happy staff. They love their job and want to help