OneMain Financial W Mcdowell Rd, Tolleson

OneMain Financial Reviews

• J

  Journey Dream
  1

  This place waisted my time for over a week. Once they were give all the documents they requested they rejected them for no known reason. Then they called back offering to cancel it!!!!! Without any professional reason as to why they were not interested, if I have to guess its because I told them I was'nt coming down to their office. If they cant get things done over the phone, they are not functional

  Response from the owner

  We know this isn't the result you were hoping for. Our loan specialists make decisions based on a variety of different factors. Please call 855-663-6246 and one of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. -AS

• H

  Hilda Olvera
  1

  Had an appt this morning receptionist had a bad attitude just told me I had to go online without asking if I was already scheduled. Then the girl that did schedule me was late and didn’t even know I was sitting there for 20 minutes and finally was told by the receptionist I was waiting on her . Just to tell me I wasn’t approved for the amount I was told the day prior to going in! Someone needs to get out to this branch soon and teach them customer service skills !

  Response from the owner

  Hello Hilda and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• M

  Mia Lepur
  5

  I couldn’t have had a more easy experience with anyone. OneMain financial was responsive, knowledgeable and worked quickly on my case.

  Response from the owner

  Hi Mia, Thank you for the great review! We are so happy that you had an excellent experience with OneMain and that our team made the process easy. We'll look forward to assisting you again whenever you need us. Best wishes, – LF

• E

  Emerald Holliday
  1

  Worst service I've ever received, if you are dealing with a lady named Salina GoodLuck, she was very awful, had an attitude and was very unprofessional. Try Opploans for better service.

  Response from the owner

  Hello Emerald and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• K

  Kenya Steffani
  5

  With everything going on in this world I found myself in need of extrat money for unexpected expense and OneMain Financial came through. They were great to work with and the entire process was easy and almost effortless. I feel I got a great deal for the help I needed. Thank you One Main Financial for making this process so easy.

  Response from the owner

  Hi Kenya, Your review means a lot to us. Thank you for your support. Best wishes -JS

• C

  Christy Han (Dr. Christy)
  5

  The young lady was very helpful and excellent customer service

  Response from the owner

  Hi Christy, Thanks for the kind review. We appreciate your comment. Best wishes- JS

• S

  Sandra Perreault
  5

  Wonderful Service from beginning to end! I am VERY happy with my loan and the extra insurance they offer. Jasmine was such a knowledgeable and sweet lady. She and her office manager gave me the BEST customer service. Thank-You so much!

• W

  Wilfredo Paredes
  1

  Poor customer service, they make you jump through hopes and verification, then they verbally tell you your are approve and ended denying you if you dont take a higher loan amount with a secured loan. Very unprofessional.

  Response from the owner

  Hi Wilfredo, we are sorry that your experience with OneMain was not what you anticipated. Our loan specialists make decisions based on a variety of different factors in the full application. One of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. Please call 855-663-6246 and have your decision reference number handy, and we'd be happy to oblige. Thanks, and have a wonderful day. -AS

• C

  Crystal Heredia
  1

  Submitted the application and was prequalified, provided all the documents and my personal information, made a appointment to sign paperwork, got a call stating unfortunately I wasn’t approved after reviewing all the documents and if I had someone that can co-sign...straight forward from the beginning you should’ve said I wasn’t approved not lead me thinking I was approved getting off work early to sign papers. So unprofessional and waste of my time. Would not recommend this place.

• E

  Eric Little
  5

  Very simple and easy process. Funds in account next day. Jasmine and her colleague were very friendly & helpful.