OneMain Financial Alderwood Mall Pkwy, Lynnwood

OneMain Financial Reviews

• M

  Mohammed Said
  1

  I applied for a secured loan and after speaking to one of their agents and submitting all the documents needed, I was told that I was approved for a certain amount and that includes refinancing one of my vehicles. After going to their Lynnwood location, I was told there was an error, and my SSN was not entered accurately which changes the whole outcome. I’m not sure how a hard inquiry on my credit report was entered with a wrong SSN. To make it even worse, they checked my credit report once again after fixing the SSN error. So, this means 2 hard inquiries on my record in 2 days and they’re not even willing to help remove the second one from my credit report. For something that was not my error, I have to go chase their disputes department to take care of this error. Overall it was not a great experience and preferred if they were more professionals in handling loan applications. I do not recommend dealing with them from my personal experience.

  Response from the owner

  Hi, Mohammed. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. - CK

• a

  andrew haskell
  5

  i absolutely love one main. They have helped me out numerous times when i was in a tight spot. Tyler with the Lynnwood office has been phenomenal. I would highly recommend them to anyone looking for an easy loan.

  Response from the owner

  Hi Andrew, Thank you for sharing your OneMain experience with us. We take pride in serving our customers and appreciate you recommending us to your family and friends. We look forward to seeing you and them soon. Best wishes -JS

• W

  Wendy Black
  5

  They were super friendly, super easy to call & ask anything I needed. Never made me feel like I was a burden. They were fast in everything they did. Very pleasant experience. Highly recommend calling them should you need any kind of loan or whatever else!! It was all very easy & simple.

  Response from the owner

  Hi Wendy, We appreciate you taking the time to leave us a review and are glad to hear about your experience! Best wishes -JS

• R

  Rodney Moreland
  2

  The initial loan with easy, staff was friendly, and easy to work with. I was offered a higher loan, but I took the middle-range loan. About a month-and-a-half later I applied to get the higher loan amount they originally offered me, the website said I was pre-approved. When I called the office they told me that they would require a collateral to get the additional loan. I emailed the manager, he responded and said he can't discuss things on email to call the office with concerns. When I called the office they said he wasn't available, so I emailed him and told him to call me at his convenience. He never did. I also emailed the original loan representative that helped me, and he refuses to respond. Very unprofessional staff after you already took the initial loan. Would not recommend in the future. If they offered me a higher loan in the beginning, why would I need collateral to get it a month later? Doesn't make any sense.

• S

  Scott Armijo
  5

  After applying online I was contacted for income verification and had the loan funds deposited the next day after visiting the local OneMain Office to sign paperwork. Easy process.

• c

  carrie hughes
  4

  From start to finish very thorough yet speedy. It was very easy for me. And I got all of the things that I wanted and more. The agent that helped me was awesome.

• T

  Tony N
  5

  Great group. I was offered coffee right when I got there. Would have accepted the offer but had just recently slammed a Red Bull.

• R

  Richard Hilton
  5

  I had a very good experience here. They were very curtious and professional. I would recommend them, highly.

• P

  Patti Myers
  5

  I had a very nice and painless experience with the loan process

• E

  Edwin Correa Jr.
  5

  Very welcoming and helpful team here! They will do the best to help you out :D