OneMain Financial Brookside Ln, Brighton

OneMain Financial Reviews

• S

  So Amazing Event Management
  1

  I spoke with a woman. Can’t recall her name. Maybe she was having a bad day. But she was extremely rude and condescending. I’ll pass.

  Response from the owner

  We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• J

  John Wallace
  5

  Alexis L was extremely patient with my loan process. I was trying to complete the document and phone calls back and forth from my work phone. My phone is having issues but her patience and professionalism was 2nd to none!!

  Response from the owner

  Hi John, Thank you for the great review! We're so happy to hear that Alexis went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you! – LF

• M

  Micah M
  5

  Made things easy, quick, and efficient when getting a loan. Thank you

  Response from the owner

  Hi Micah, Thank you for the great review! We are so happy that you had an excellent experience with OneMain and that our team made the process easy. We'll look forward to assisting you again whenever you need us. – LF

• N

  Nancy Adams
  5

  I have used One Main Financial a few times and the staff I have dealt with each time have been very helpful, kind, and understanding. Dealing with them has always been a pleasure because they treat you as a person. I highly recommend them.

  Response from the owner

  Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. - JS

• T

  Tara Dalian
  5

  Jessica was amazing through the whole process the process was via phone and email, which took less than 2 days for everything to complete. I would recommend everyone and anyone if they are in dire need of a way to get to work which is a vehicle or a personal loan to pay off bills, give One Main Financial a try you won't regret it.

• C

  Cheryl Mayo
  5

  I have nothing but wonderful things to say about OneMain Financial. The representative went out of his way to secure a loan for me. The whole procedure went well and fast. The representative was polite and treated me with respect. I definitely will do business with them again if the need arises.

• E

  Erika Mischung
  3

  I will say applying online, and being able to email documents was very simple. Yet I had a secured loan. And paid it off early. I have been waiting 2 months to get my title back. I was told it was Mailed 3 weeks ago, by Fed Ex. Then it was overnighted again, and still no title. I'm pretty upset. This is important, and it is like they are not concerned.

• g

  game hero
  1

  Had a lady today approved twice at one main over at the Brighton location on the phone as she told Mike the employee / manager they had everything they needed she was very nice. they took pictures of her car. Made sure she had insurance the whole nine yards. All said and done they denied her and said sorry because overtime on her check didn't count there mistake sorry. $14.00 this woman made and put her car on a lean for $2000 loan. still she was told to leave. Rude, obnoxious and degrading for this company to waist a single mothers time and I was so disgusted I walked out shaking my head. I Couldn't believe they pulled that on someone that clearly could afford a $100 payment a month. She was degraded and was told by Joey / employee everything is good to go had all her info FYI be careful.

• Z

  Zandra Talley
  5

  My experience was at a different location but the people I worked with were very professional and personal at the same time. They made me feel as if they cared about me and were very helpful and understanding to my needs at that particular time.

• D

  Debbie Meyer
  5

  I have gotten like three four maybe five loans from one main financial and I love going there