OneMain Financial Hugh Howell Rd, Tucker

OneMain Financial Reviews

• M

  MARIBI KIMBLE ROJAS
  1

  These people have the worse customer service. They LIE...say to expect a call. Waited almost 8 days. No reply after Shawn ( employer) stated he would call me back. HE NEVER DID! WORD IS BOND! WHY WOULD SOMEONE DEAL WITH A FINANCIAL ESTABLISHMENT THAT LIE! IF THEY LIE IMAGINE HOW WELL THEY ARE TAKING CARE OF THEIR CUSTOMES. KEEP AN EYE ON ONEMAIN FINANCIAL. THEY CANT BE TRUSTED. WE WORK TOO HARD FOR OUR MONEY . DO NOT TRUST ONEMAIN FINANCIAL...THE RECEPTIONIST WAS JUST AS USELESS. ONE MAIN FINANCIAL, YOU LITERALLY SHOULD NOT BE IN BUSINESS IF YOU CANT TREAT PEOPLE EQUALLY AND STOP LYING TO HARD WORKERS. IF IT WAS UP TO ME THEY WOULD GET NO STAR. BUT IN ORDER TO LEAVE A REVIEW .I HAD TO GIVE THEM A STAR. BUT REALISTICTLY THEY DOT DESERVE 1 STAR. ONEMAIN FINANCIAL ADVICE TO YOU ALL" TREAT PEOPLE LIKE YOU WOULD LIKE TO BE TREATED!!!! Sad 😔

  Response from the owner

  Maribi, we'd like to learn more about your experience as this is contradictory of an expected customer experience with OneMain. Please email us as [email protected] and include your full name, phone number and zip code so that we can put you in contact with a customer care team member. - CK

• M

  Mike South
  1

  OMG If you have a choice choose a root canal or the dmv itll be less painful youll be treated better and something will eventually get done. I am handicapped and have to have assistance walking, as I entered I was greeted by a barracuda insisting I had to wear a mask, even though the sign right there said masks are optional if you are vaxxed. She said "I don care wat dee sign say, if you gon be in heah you wear a mask. So i struggle back out and get a mask i then wait about ten mins and she asks my name, though no one else is in there, i say south and she says "yo fust name" I said mister. She rolls her eyes and says what you want. I said to pay off a credit card. She say wiff what...i said cash She days we don cep no cash in heah you gots to go down to publix an get a money owda. I gave up and called in on the phone to do it This person clearly has a problem...it felt like because im white, but maybe it was because im old or crippled i dont know...what i DO know is avoid this place

  Response from the owner

  We are taking all actions in accord with CDC and state guidelines to provide a safe environment for our team members and customers. We specialize in providing personal loans, a straightforward application process and local, customized service. We recommend that you visit or call your local branch (which you can find here: https://spr.ly/OMFBranches) to speak with one of our loan specialists to learn more about us. They can explain our terms, fixed rate policy, and the multiple payment options we have available. -AS

• K

  Kristi Buford
  1

  Tasha is extreme rude. All I asked her was if she could check my application, she is ghetto and rude. The end.

  Response from the owner

  Krisit, We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• T

  Tre Williams
  5

  OMG! The staff at the tucker location the words can't describe my experience. Friendly, Professional, Personal and Prompt! What an amazing team! I highly recommend them!

  Response from the owner

  Hi Tre, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! Best wishes, – LF

• M

  Miranda Dowdy
  4

  The staff here was very professional , not too friendly, they work with me and did everything they could to help me keep my account current. They always called and offered assistance. The rates are through the roof , but they are willing to work with less than perfect credit..

  Response from the owner

  Hi Miranda, Thank you for taking the time to provide your feedback. Various factors are reviewed while determining our interest rates — from your income and credit score to your payment history. Feel free to reach out to your loan specialist to learn more. -JS

• b

  beverly bost
  5

  The ladies of One Main Financial are amazing. The office is very clean. I had a wonderful experience with the Hugh Howell office. I was treated with the utmost respect. Applying was easy, I was approved immediately. Easy application reapply, loan. Great staff, with the office manager on site. Go by the office, apply fir your today, tell them Beverly B. sent you, and experience I had today. Thanks One Main Financial, for an awesome loan experience. Beverly B.

• D

  Dwaylon Maffett
  1

  **BEWARE **of false pre-approval methods. They check your credit and pre-approval you then they pull the rug out from under your feet. Sending out these newsletters that mislead you.

  Response from the owner

  Hi Dwaylon, we apologize that OneMain did not meet your expectations. We ask for additional verifications when we need to confirm identity, employment and income, among other factors. We'd be happy to send you a written statement of specific reasons that the request was not fulfilled, just call 855-663-6246 and have the reference number from your decision letter handy. Have a wonderful day. -AS

• L

  Latoya Mayfield
  5

  My experience at OneMain Financial was awesome. Sunday was very efficient, friendly and knows how to do her job. Thank you for great customer service. I recommend people to ask for Sunday.

• D

  Danielle Calhoun- Tamaru
  5

  Brittany and her team were so professional. They made every step of getting a loan very easy. They offered me water and snacks while I waited, I recommend One Main Financial to anyone! Love the staff in Tucker GA.

• M

  Marian Mayer
  5

  I want to leave a 5 star review for Sundai Hammond. This entire office has the beat customer service. I am very impressed by this young lady and the office. Thank you for making my loan go so smoothly. I will be a customer for life.