OneMain Financial N Point Blvd, Winston Salem

OneMain Financial Reviews

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  Terry Coe
  5

  These guys and gals were great! Working with them was simple,easy,and I would highly recommend them to anyone who needs a loan.The university store in WS is where to go.I Thank y'all for everything y'all done!

  Response from the owner

  Hi Terry, We're thrilled that you had such a great experience working with our University team in WS. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

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  F Thirtie
  1

  I applied for a small personal loan with a 765 credit score and I guess I wasn’t eligible? I usually don’t waste my time with places like this, and it was probably best that I stuck with what I know. Credit Unions are the best bet rather than wasting several days of your time.

  Response from the owner

  Hello. Our loan specialists make loan decisions based on a host of variables in the full application. We are happy to send you a statement of specific reasons why your request was denied. Please call this number 855-663-6246 and have handy the reference number which is printed in the letter sent with the decision. - AS

• R

  Robby Berthume
  1

  Everyone is great, the company is great, just avoid this branch and specifically the branch manager. Complete lack of care and customer service. My wife gave birth on Monday via c-section and he calls me this morning, a few days later, pushing me regarding a supposed past-due payment. I had already paid via Billpay and provided documentation and next steps to their (very) kind rep, Keisha. Keisha promised me I was good to go and to simply send the bank statement when I received it. All was set and I've actually paid two months ahead, so something went wrong on their end with BOA as it was taken from my account. Anyways, Brandon, the manager, was incredibly rude and unhelpful. Sounded young and immature. Actually said, and I quote "well you had the baby on Monday", implying I should visit the bank today. And that I understood because he had had a baby (I guess?!). Anyways, I was hung-up on twice and threatened with collection action only having recently becoming a customer, so I threatened to write reviews, contact corporate and share with my tens of thousands of followers. Making good on that promise. Brandon, you need to learn true leadership and know when to be humble, understand a human and apologize. By refusing to provide me with corporate's contact info, that doesn't behold well either. I'm not your typical customer, perhaps, that you can mess with and get away with it in the end. I look forward to your formal apology.

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  Timothy Nelson
  1

  Applied for a loan was told I would receive a call next day to let me know if I was approved. Well its been over a week and never heard back. Ive read reviews mentioning bad customer service and this seems to be true bcuz this is no way to treat customers. By the way I have a 676 credit score with $7000 to put down on an auto loan. If you dont work with customers like myself I dont know who your supposed to be helping.

• j

  jane ferguson
  5

  The easiest way to get the money you need to do what you need to do. I worked with the most professional person and was able to do what I needed to do to get funds to consolidate my bills. Love this place.

  Response from the owner

  Hi Jane, Thank you for your kind words. We are delighted to read your review! Best wishes -JS

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  Lucretia Robinson
  2

  No matter how much your credit score has improved, you can forget about getting a lower interest rate. They will not work with you.

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  Joyce Gugger
  4

  Angela was polite & did a pretty good job of assistant me with my loan.

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  Flor C
  5

  Affordable rates and nice atencion .