OneMain Financial US, North Brunswick Township

OneMain Financial Reviews

• M

  Megan Shook
  5

  The process could not have been simpler, and Annabela, my associate, was such a pleasure to work with. She was personable, honest, and walked me through the process efficiently, taking the time to answer my questions and make sure I understood everything.

  Response from the owner

  Hi Megan, Thank you for the great review! We're so happy to hear that Annabela went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you! – LF

• J

  Jacquelyn Williams
  1

  I think this agency should be more forthcoming with how their policies work and explain better as to what you have to look forward to in the coming months of your contract. I would never refer anyone to go there. Also the manager was not very personable when I called to ask questions about my account. So check the reviews before you go there

• P

  Purple Reign
  5

  They made the process so simple. The Rep I spoke to Sheree was great. She guided me through the process step by step. I received the loan in my account the very next day.

• R

  Robert Williams
  5

  I had a very successful experience.. this is my second loan it was hassle free straight to the point very courteous loan officer..anabella she worked around my busy schedule to get the job done she was very polite and caring I give them 10 Stars a very good job

• F

  FreePatriot
  1

  First I apologize for my poor English I am a single father of twin and I went to his company to get a loan for my divorce and pay off my credit card debs. They gave my $5800 for 60 month at 29.99% APR my payments are $189.00 a month but I pay $200.00 I got the loan in November 2012 I never was late also my payments are the 20th of each month one day I decide to pay on the 8th just because I got the money earlier the next month I couldn't pay earlier so I make the payment on the 20 and they charge me all the $260.00 that I pay that day for interest, of course I call them and they say that the charge was because the month before I paid on the 8th I explained why I did it and I told them that I thought I would have a good record with them if I pay before of due date their answer was They are not a credit card company and if I pay before or after the 20th I would have penalties since then I pay every 20th now I have $4784.00 to pay I was thinking to pay it of with my tax return so I can get rid of them. Oh the costumer service sucks they treat me like crap specially one of the woman that work there in the North Brunswick branch every time I call to speak with the girl that helped me with my loan or the manager she say to me OH IS YOU!!! with bad attitude and then she always say that THEY ARE IN LUNCH OR THEY WENT OUT she never transfer me to the people I need to talk

• A

  April Battaglia
  5

  Very professional, I was in and out. Nicest people!! Would definitely recommend.

  Response from the owner

  Hi April, Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. Please reach out if you need additional assistance. – LF

• D

  Deborah Mcquilla
  5

  My representative was courteous,friendly and professional