OneMain Financial US, Daphne

OneMain Financial Reviews

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  Cassie Bonnell
  1

  I put in an application 4 days ago and was approved. So far, despite me sending in my documents twice, and calling the Daphne Alabama location 5 times only to be told they are working on it I'm still sitting here in limbo with no one having even looked at it. This is not the first loan we have had through them but it will definitely be the last.

  Response from the owner

  Cassie, We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

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  David Drake
  1

  After over a decade of good pay history, One Main turn me down in a time of need. Absolutely do not recommend.

  Response from the owner

  Hi David. We are sorry that we did not meet your expectations. Please call 855-663-6246 and have the reference number (printed in the letter sent with the decision) handy. You may also obtain a free copy of your credit report from the credit bureau listed in the notice within 60 days of receipt of the original notice. Thank you. – AS

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  S E
  5

  Julie was very helpful and professional. She was thorough and really made me feel at ease. I read in previous reviews about the extra insurance that is added but she broke everything down to me before finalizing everything and let me decide if I wanted to keep it. It was a very easy process and it only took 24 hours for them to process, me sign paperwork and get the funds. The interest rate is a little high, but I plan to pay double to get it paid off sooner and not have to pay all the extra. Overall, the local branch there in Daphne, Al was a very pleasant experience and everyone in the office was very friendly and welcoming. I would recommend to anyone and I will continue to use them in the future if needed

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  Wallace FAM!!
  1

  They told me I was approved. I had to get one document to the they took me a few weeks. So I waited and waited and finally got it. After receiving the document they told me they needed to run my credit again. I really didnt want them to but had no choice. After running the credit the second time they denied me after saying they had nothing to work with. I wasted a month trying to work with these people.

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  Kim Moseley
  5

  Ms. Tiffany and Ms. Fenton at this branch are super. They are extremely good at their job and very conscientious. They went to extra lengths to help provide the service I needed. Management is very lucky to have such capable and efficient employees supporting this branch. Raises are recommended!!

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  stephen kubicz
  1

  Not even worth the 1 star . I applied for an auto loan to get no responce yet a hard inquire on my credit report and was told that it would not show one because my application did not go through in the computer So now I have no estimate of what can be loaned any reasoning as to why my application was denied and not submitted but worst of all a hard inquire that's on my credit report for 2 years and has affected my score so!!!! Unless you have and knowingly have a 670 or above do not waste your time

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  Diana Dillman
  5

  I asked a lot of questions that were answered promptly and in a very nice manner.... The details of my loan were explained very well.

  Response from the owner

  Hi Diana, We love hearing about your experience. Thank you for the feedback. Have a great day! - LF

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  Crazycc
  1

  They give you one quote. Then they call back with a different amount. I called back to verify that amount and it dropped down to a different. People DO NOT waste your time with them. They pulled hard credit reports. Never ask them for help.

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  Geneva Ulrich
  1

  I wouldn't even give them one star literally been making payments for about 7 months now and eveey single time maybe $7 goes to my payment. I know they have their charges but the fact that I pay them alot of money and only $7 goes towards the pay off is absolutely ridiculous. I wouldn't suggest anyone ever do business with them.

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  Stephanie
  3

  The staff was awesome and friendly, very helpful, but i would say the GM or regional manager, she had blonde hair, she was wearing jeans, while everyone else was dressed nice. They were short handed and she couldn't help them answer phones. Wow thimbs down. But the staff rocked it out. As for the regional manger personal calls when ur staff is running in circles, i believe you need to be retrain yourself and actually do some team work.......