OneMain Financial W Whittier Blvd, La Habra

OneMain Financial Reviews

• m

  mr ike
  1

  I was very clear with what my income and the fact that I had no collateral. The only thing I had was my Mazda that I just bought and had no value. So before her ran my credit I asked do you think I will get approved . He told me it depends on your credit. Then they wanted my W2 and check stubs. After I sent them them everything. This is the email response I got " They are asking for collateral and with only the Mazda that you have under collateral we would not be able to do a loan " THIS IS NOT RIGHT TO RUN MY CREDIT AND GET ALL MY PERSONAL INFORMATION. WHEN I WAS UPFRONT WITH THEM. LETS NOT MENTION HOW MANY TIME THEY CALL YOU BEFORE. THEN WHEN I EMAILED THEM MY CONCERNS NO RESPONSE

• A

  Ann Marie Lopez
  3

  Although this was an easy place to get a loan and workers are friendly. I am giving a 3 star due to the amount of phone calls. As they say they have a job to do or they get in trouble if they do not call. Really, calling a person 6 times in one day is obsessive! Just as you are at your job, the person you are calling is at theirs so give a person a chance to call you back. Do Not assume that every person also has a desk job where it is so easy to pick up the phone right away.

• M

  Michelle Thurman
  5

  I would highly recommend One Main LaHabra ask for Jorge Hernandez he is awesome!! He went above and beyond to get me approved for a loan. Both he and his team mate Eric worked hard and went above & beyond can’t thank them enough!!!!

• L

  Lady K
  1

  UPDATE: I'm no longer a pawn in this messed up companies scheme. I bought a new car with a WAYYY better deal than this joke of a company. I'm soooo glad this is paid off and good riddance .. Im also glad this was only for two months. I can't imagine what I would have dealt with had I stayed in this 4 year contract with one scheme.. Smh Worst experience ever. I was pre-qualified for a loan for 4500 dollars. Little did I know that I would have to put my car up for collateral in order to get this loan but since I was in the process of moving I took the chance. Wish I didn't. My loan including interest is damn near 6000 with all of their ridiculous add - ones and because of my reps oversight. I'm being charged a late fee because I was given incorrect information. Mind you im barely on my second payment and this is being reported to the credit bureaus which my payment history is 100 percent on time. I then spoke to a rep that was NOT my agent for her to say my first payment was suppose to be a certain amount and me moving the date up didn't take away from the extra 26 dollars that was owed even though I was TOLD it would. Now here it is Sunday morning. I look into my account and see im being charged a late fee even though I was told this tedious 26 dollar balance would just be added to this month's bill. Then what I would have to still pay a late fee due to your employees mistake? Mind you im on autopay so if i still would had to pay the extra 26.50 why not just deduct the full amount the first time? Now I have to take time out of my day tomorrow to speak to a manager to get this situation fixed. Smh unprofessional and a corrupt company. Do not apply!

• J

  Jose Lavarreda
  5

  They've done good by me. Jorge went extra to help me get the loan i needed....this lifted a lot, and I mean A LOT of stress, It's the first loan company i've worked with that was actually trying to help....thanks...

• A

  Amner Ramos
  1

  They are not flexible with payments if you have an emergencie they wont work with you at least thats the experience i had with the rep i dealt with, and interest rates are way to high, I've been paying a load for about 1 year on time and it seems like in never goes down.

• K

  Kimberly Huff
  5

  Eric Lopez was very nice and quick in processing my loan. I would use One Main again if I need to

• L

  Lori Barell
  5

  One Main always comes through and treats their customers with respect regardless of their financial situation. Thank you to Brenda Uribe!

• e

  e rom
  5

  Manny and Yolanda are the best! Always friendly and willing to help.

  Response from the owner

  Hi there- Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that Manny and Yolanda made your experience pleasant, and we look forward to seeing you again soon! – LF