OneMain Financial Towne Square Blvd, Roanoke

OneMain Financial Reviews

• R

  Ron Obenchain
  1

  I applied for a loan and it said I was approved pending vericication and I had to come in to their office in Roanoke so I declined and found a better loan! They keep trying to call so I have blocked their number and today they did a hard inquiry on my credit report causing it to drop 20 points! Apparently scammers you don't want to do business with!! It says on their website it wouldn't affect your credit and then they do that!! Sorry excuse for a company, my request didn't go unfulfilled! You embiciles were mad because I didn't take it and did a hard inquiry

  Response from the owner

  We know this isn't the result you were hoping for. Our loan specialists make decisions based on a variety of different factors. Please call 855-663-6246 and one of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. -AS

• C

  Christina Wynn
  5

  I spoke with malinda over the phone and she has an AWESOME personality and she really does everything she can to help. She answered all of my questions and helped me A LOT. Because of her I will definitely recommend this company to anyone!!!!

  Response from the owner

  Hi Christina, We're happy to hear that your loan process went smoothly and that Malinda delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

• J

  Jessica Smith
  1

  Staff is very friendly but they are a bunch of crooks! I've been paying on my account for years and my pay off is just as much as the amount I originally borrowed. Make it make sense!!! I do not recommend them at all! Go somewhere else if you can!!!!

  Response from the owner

  Hello Jessica and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• D

  Diana Easter
  1

  We had just borrowed money in May 2017 to finish paying for a porch we were having built. We made the first half of the payment which we had. Went to One Main Financial and borrowed $5.000 to finish paying off the project. There were problems with building the eaves and we needed $1000.00 more. I was assured when we made the loan for $5000.00 we were approved for more. When I called to get the extra $1000.00 they said we didn't qualify that fast and wouldn't be able to get what we needed to finish our project. We got the money from another finance company. I will not recommend them to anyone else. I feel they lied to us and they weren't very nice to us about it. My goal is to pay them off and never use them again. I will not recommend them to anyone!

• D

  Dorothy Owsley
  5

  The day my loan closed, the system changed my status which made it difficult to close my loan. Mary worked diligently to correct the problem which she did and I was able to close that day.

  Response from the owner

  Hi Dorothy, Thank you for leaving feedback. We appreciate your online review! Best wishes -JS

• L

  Leslie Harris
  1

  Loan sharks highway Robbery do not get these loans they are impossible to pay off the balance never moves. Contacting CFPB and Attorney General. Run away from one main if u need a loan either do without or find somewhere else to borrow

• O

  Orlando Lewis
  5

  Malinda was great and professional and easy to work with. I will look into working with One Main in the future.

  Response from the owner

  Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. - RG

• S

  Samuel Wyar
  1

  Was pre approved, filled put paperwork, sent over w2, 1099, and pay stubs, they hit my credit hard, wouldn't you know it, I don't qualify and I need a co signer, how can that be, I said ok well instead of the $5,250 approval what about $1,000 they said no not without a co signer and that I didn't make enough $$, ice been making the same amount for the last 5 years, what a waste of time and credit inquiries, went to the bank and got approved in 5 minutes, cash in hand..

• A

  Amy Thomasson
  5

  Great People. Knowledgeable employees. Exceptional customer service. Highly Professional especially Brittany McMann

• L

  Lisa G
  5

  Brittany in the Roanoke office is very professional and great customer service.