Old National Bank N Maple Rd, Saline

Old National Bank Reviews

• J

  Jeff Stiebe
  1

  Old national is the absolute worst bank I have ever dealt with. They have some of the shadiest policies you can think of so that they can steal as much money as possible. To make it worse, The staff acts like they are riding around on a giant white horse thumbing their nose at the peasants their customers are. “Rated most ethical bank” they must have given themselves that title, because they are far from ethical. If you enjoy giving your hard earned money to some criminal CEO, go to Old National. I wish I could give them -5 stars.

  Response from the owner

  Hi Jeff, we appreciate your feedback. We'd like an opportunity to review your accounts together and find the best fit for your needs. Please call 1-800-731-2265 and we can help.

• D

  Diana Theiss
  5

  A small town bank feel with all the perks of a giant chain. When Chase let me down, a friend suggested Old National in Saline. He was right, they have been amazing! We have moved all our business accounts over. Lisa and Josh are the best.

  Response from the owner

  Hi Diana, thank you for this review. We will be sure to share it with our team, too!

• P

  P S
  1

  I had an in-branch transaction with a younger dark hair female Teller to pay Township taxes. She never said any form of "hi", "thank-you", "have a good day", etc. Simply "you're done". I was the only customer visible in the lobby at the time. If Management can't oversee/train an individual to provide even a fast food employee level of service, why would I have any interest in having them be involved with my finances? I hope the follow-up reply is genuine. I began to send a response via your website contact and decided to use a channel more likely to garner attention. It was that bad! Good for you for at least reading the comments and expressing the intent to improve your service.

  Response from the owner

  Thank you for sharing your feedback. We take customer service seriously and strive to provide a positive banking experience for every customer. We will share this with our team.

• L

  Lauren Grossman
  5

  I have banked here for years, including before it was bought by ONB. Many of the tellers are the same and have always been very polite and friendly. Whenever I was working on setting up a new account or card they were always incredibly helpful and responsive to my endless calls and questions.

• W

  W. R. Anderson
  4

  Its a pretty decent bank but there is one woman who always has an attitude with me and talks down her nose at me makong me feel like an unwanted guest. Everyone else is great but she is probably the most condescending teller ive met.

• L

  Lisa Strader
  5

  Fabulous customer service! Trish at the Saline branch is amazing!

  Response from the owner

  Hi Lisa, thanks very much for sharing a review--we're glad to hear it!