Old National Bank S Main St, Zionsville

Old National Bank Reviews

• J

  JStew
  2

  Service is good, no issues with their tellers or customer service. However, the issue I have with the Zionsville location is that they’re closed saturdays. Heaven forbid we work all week and can’t get there that often. Not to mention the sign said we had to go to the Carmel location...because that’s convenient. We opened an account here because it’s close to our house and work. If I wanted to be inconvenienced when using a bank I would have stayed with my bank back in Fargo!

  Response from the owner

  We appreciate your feedback. We also have digital tools available that could help to manage your accounts, pay bills, deposit money and more. To enroll in online banking, visit www.onb247.com or contact us at 1-800-731-2265 (7am to 7pm CT weekdays and 7am to 2pm on Saturday).

• E

  Erick Bradford
  1

  Shut my debit card off and when I emailed about it they wanted to play kids games and email back and forth when I specially told them I needed the card back on. They have done it before. Next time stop being lazy and pick up the phone. Then they decided to shut my account down. Ironic how after me telling them off over email they do that. No a good branch. Do not take care of their customers. Just like the big banks its all about what they make. Luckily there are plenty of credit unions that know the value of a customer.

  Response from the owner

  Thank you for sharing this feedback. We will share it with our team. If you have further questions or concerns, please call us at 1-800-731-2265.

• S

  Stephan Gregoire
  1

  Unfortunately, the current branch manager at ONB Zionsville does not understand the importance of providing good customer service. I have been a customer with Old National Bank for many years and have actually been very pleased with the staff they had on Michigan Rd and 106th. Sadly that branch has been shut down. I will look for another ONB branch and hopefully will experience.a better customer service...

  Response from the owner

  We appreciate your feedback. Please know that Old National strives to ensure a positive banking experience for every customer, and if you would like to discuss your experience, we invite you to contact us at 1-800-731-2265 or [email protected].

• M

  Mark Dillard
  5

  The bank clerks are very nice and very helpful. I just wish they closed the bank close to me. It was at 56th and Lafayette Rd. But that is ok cause I like to get to know new people. Keep up the good job.

  Response from the owner

  Thank you for sharing a review. You may already know that there are digital tools available that could help to manage your accounts, often without a visit to a banking center. To find out more about online banking, visit www.onb247.com or contact us at 1-800-731-2265.

• S

  Sarah Ford
  1

  Started out as a decent bank...now over the years they have went downhill dramatically. Lack in good cuatomer service. Quick to slap you with bank fees, monthly account fee, and atm fees. I cant wait to close my account and start new elsewhere. Good riddance

• J

  Jessica Wilkes
  5

  I visited this location to update my name for my HSA Acoount and make an HSA contribution for the 2017 tax year. The facility was clean and well maintained. The staff were efficient and friendly. I would happily conduct business here in the future.

• C

  Christopher Newby
  5

  Amazing bank with professional staff! A++