Ohio Tax Lady E Main St, Newton Falls

Ohio Tax Lady Reviews

• B

  B B
  5

  I was very pleased to have this office file my tax returns. We had a very complicated return in 2018. The office staff was very helpful, friendly, but most of all, very knowledgeable, and took a lot of time with my husband and I. Thank you so much, especially Jennifer. I have called with questions through the year and she was so kind to return my calls quickly and was knowledgeable enough to figure out a letter we had received, among other issues. I actually enjoyed getting my taxes done. Will be using her from now on. 😊🥳

  Response from the owner

  Thank you. Glad we could help you. 🤓

• S

  Sarah Bina
  5

  Jen is always there to answer any questions I have. She comes highly recommended for businesses and individuals. Knowledgeable, detail oriented and ethical. If there's a way to save you money Jen will always find it.

• R

  R Daris
  1

  If it was possible to give zero stars I would,but in order to post this I have to give atleast 1 star.I do not recommend this office for tax preparation when filing RITA taxes if one of the spouses are disabled. The preparers were apparently not trained correctly on the fact that if one spouse is disabled,they are not required to pay RITA taxes and per the RITA office,the disabled spouse should never even be listed on the return even if federal and state are filed jointly. The office was contacted today to advise them of their error and hopefully they actually go and get correct training on this and we were not just given "a line of bull". We will never use this office again but we also do not want them messing up on other's returns. My husband is a disabled vet and this should have never happened due to anyone who is disabled is not required to even file. We now have to pay because the damage was already done.

  Response from the owner

  Thank you for giving me the time to assist you. I've just put a letter in the mail and hope to hear from you soon. God Bless! Jen ;-D Since I am ethically not able to discuss a person's tax situation I cannot update you (the reader) on this situation. I can say that my office has stupendous tax-professionals. We ask questions to save you your hard earned money. Our prices are reasonable; I charge what I would pay for the service, yet we are about 40% less then this areas' rates. We obtain about 200 new clients a year, mostly through referrals. We have clients in multiple states and even some outside the country. For the most part my clients are happy; we have over an 80% retention to prove it. We would have a 95% retention however some of my clients are getting up in the years and don't have to pay taxes anymore. Rather then milk them by preparing unnecessary tax returns I get them to the point where they don't have to file anymore. They still stop in to say hello and I'll look over their documents at no cost. As I started out I stated I am ethical. I have no doubt that at least 1% don't return or are upset with me because they want me to do something that I will not do. ;-D Jen

• B

  Brandon Paul
  5

  They handle both of my businesses and payroll etc, they are exceptional , Jennifer is very easy to deal with and knows how to keep the tax man away! Highly recommended!

• z

  zachary eichelberger
  5

  Great service and helpful. Always available for questions regarding deductions and always work with my schedule. Jennifer is a great help and I will go to her for years to come.

  Response from the owner

  Thank you for your kind words. ;-D

• Z

  Zach Dolph
  5

  I've been going for years -- quick, accurate, and flexible.