OceanFirst Bank S Ave W, Westfield

OceanFirst Bank Reviews

• J

  John Manginelli
  5

  I have a shore house in Chadwick Beach with a mortgage from OceanFirst. Living in Cranford - decided to open an account in the Westfield Branch. Betty was excellent in describing and completing this. Plus all options in mobile, direct de bit, etc. great job - thanks.

  Response from the owner

  John Manginelli: We are so happy to hear you had such a great experience! We work hard to exceed your expectations, and we appreciate your taking the time to share your opinions with us. We look forward to seeing and serving you again soon.

• D

  Dale Grimm
  5

  Helena Cadima was extremely helpful and knowledgeable. She and the whole office staff were so very friendly. I was definitely impressed with this branch.

  Response from the owner

  Thank you so much for your kind words, Dale Grimm. We really appreciate you taking the time to share your experience with us—and we agree, Helena Cadima is truly a wonderful asset to our team! We count ourselves lucky to have customers like you. We look forward to seeing you again soon.

• A

  Al Francesco
  5

  I have been to the Westfield branch several times and each time Betty and her staff provided kind, efficient and thorough service. The staff takes the times to research and resolve any issues. I will continue to increase my company's presence at this bank!

  Response from the owner

  Al Francesco, thank you so much for taking the time to leave this excellent review. We really appreciate your business.

• R

  Robyn White
  5

  I had quite a few things to take care of w my account after my move to the area. Patrina at the Westfield bank was more than amazing at helping me w everything! And in a short amount of time! Thank you so much Patrina! I went home and the first thing I said was “I love my new branch!”

• d

  david klinger
  5

  I have been banking with the Westfield branch since it opened. I have maintained both personal and business accounts. I also obtained a PPP loan through the bank. The folks there are personable and highly professional. In particular, working with Rian Andrews during the transition period to Ocean First has exceeded my expectations. He has been most helpful. I have worked with Jodi Weinberg in my capacity as managing partner of Klinger & Farrell, LLP. She has also been exceedingly helpful and proficient in maintaining our partnership with the bank. FIVE STARS are not enough,

  Response from the owner

  Hi Mr. Klinger: Thank you for the confidence you have placed in us to handle your financial needs. Please rest assure that we will always strive to make your banking experience second to none. Please feel free to reach out to me should you require any assistance. Regards,

• T

  Theo Truch
  5

  I received a text message this morning that there was fraud on my debit card. I canceled the card over the phone and later in the morning stopped in to the Westfield branch to get a new debit card. Patrina helped me and was very friendly and efficient. I was in and out in less than 15 minutes.

  Response from the owner

  Theo Truch, thank you so much for taking the time to leave this excellent review. We really appreciate your business.

• W

  William Fischer
  1

  The absolute worst bank ever. I unkowingly went -3$ on my account while paying for gas and there was a 38$ overdraft fee charged. This is over 1,200% service fee, which is absolutely absurd. To add to this I was not notified of this and I spent an additional 10$ on my card which prompted another 38$ charge, ultimately causing 76$ in fees on 13$ owed. The fact that this bank does this is mind blowing. I was expecting more after Ocean First took over Two River clearly nothing happened. This bank is a fraud and I will be switching to Bank of America.

  Response from the owner

  William Fischer, we apologize that our service did not meet your expectations. We set a high standard for ourselves and we are truly sorry to hear you did not have a positive interaction with us. Please call our Westfield Branch Branch at 1.888.623.2633, extension 4262 to discuss the issue at your earliest convenience. We look forward to hearing from you, and we’d greatly appreciate the opportunity to improve your future experiences with us.

• J

  John P Mirrione
  5

  Patrina was extremely courteous, helpful, and professional! These people at this bank location truly care about their clients. I highly recommend this bank to anyone who wants integrity and genuine personal service!!!

  Response from the owner

  John Mirrione, thank you so much for taking the time to leave this excellent review. We really appreciate your business.

• A

  Andy Rivas
  5

  Lidia is very helpful! She’s great at what she does. She makes my experience goes by smooth!

  Response from the owner

  Andy Rivas, thank you so much for taking the time to leave this excellent review. We really appreciate your business.

• C

  Christine O'Brien
  5

  The tellers are very polite and helpful. They remember regular custmers. There is always a notary available, and there is usually a Medallion Guarantee person on hand. There is a free coin counting machine for customers. This branch has a comfortable, homey feel. There is a drive up ATM and two drive through lanes. They still offer lollipops to children that visit, whether they walk in or drive up.