NuMark Credit Union W 31st St, Chicago

NuMark Credit Union Reviews

• E

  Emmanuel Chan
  5

  Dealing with Sonia and Ashley to get a loan for my new car was the best experience I will ever have dealing with a bank/ Credit Union! These people were the kindest, funniest, most thoughtful and caring helpers and make this company shine hard! They fought for the lowest Interest rates even when I was complacent already and made the process enjoyable even over the phone. If only the car dealers who made a check off of me could learn a thing or two from Sonia and Ashley about customer service.. I work in sales so I know when people have stinky attitudes and this is how I would want every enterprise to handle business in a perfect world. Thank you so much Ashley and Sonia!! After being recommended by two of my friends I have recommended every client/friend/ and family to go to this specific location and work with them. I didn’t get their names but very kind and funny people up front of office as well!

  Response from the owner

  Thank you for your kind 5 star review. We are so pleased that you had a wonderful experience with our Bridgeport team. Thank you for being a part of the NuMark Credit Union family!

• A

  Alexandria Mann
  4

  I love that they finally put a branch in the city. But I really wish they would put an atm in the lobby that is accessible all hours. That would be very helpful!

  Response from the owner

  Thank you for your positive review! We appreciate your feedback and we are always evaluating opportunities to improve our technology and member experience. Your input will be taken into future consideration.

• J

  Jaimelyn Mulimbiyi
  5

  Such a lovely banking experience as a new customer. Paula, the manager, was very knowledgeable and was able to help us with our accounting needs. My daughter (7 months) loved it too!

• C

  C L
  5

  Very nice tellers. They always have a kind word and a funny story ! And they get the job done fast and good

• G

  General Infomation
  2

  Credit unions that service businesses are rare. NorthStar happens to be one of them. I went in on a Saturday about 4 weeks ago to open a Business Checking and Savings and have yet to hear back from someone. Branch manager, Paula and staff seem to be very pleasant people. But the follow up has been extremely poor. I've called and emailed several times to at least 3 different people. I had high hopes. Such a huge let down.

• A

  Alex Arnesen
  5

  I bank with an out-of-state credit union. I went in on a Saturday just before closing. Both of the staff members I dealt with were very pleasant and helpful.

• C

  Cameron Wright
  1

  Terrible company, can not get a hold of them via phone call, voicemail, or email. I’m assuming this is some variety of predatory lender or scam.

  Response from the owner

  Cameron, our members are very important to us. Member satisfaction is incredibly important to us and we’d love an opportunity to make things right. We would like to discuss your situation further. We’ll have a manager reach out to you directly.

• t

  tyrone johnson
  5

  Paula & Lauren & the rest of the staff are so professional and pleasant.

• K

  Kimberly Cooper
  5

  The women that work here are a delight to deal with.