NuMark Credit Union Illinois Rte, Plainfield

NuMark Credit Union Reviews

• J

  Jeff Andersen
  5

  Have been with several Credit Unions previously and the experience so far at NuMark in Plainfield has been excellent. Friendly helpful staff, excellent service and banking options. Couldn't be much better.

  Response from the owner

  Thank you Jeff for your kind 5 star review. We are so pleased that you had a wonderful experience with our Plainfield team. Thank you for being a part of the NuMark Credit Union family!

• C

  Carrie Slagle
  5

  I often see people asking for banks and credit unions. I wanted to let everyone know that I am beyond happy with Northstar Credit Union. They have multiple locations, but I do use the Plainfield one. They have been more than great to work with for personal and business. Hector and Sunny both have helped us make some big exciting moves for our business that Bank of America would not. I bank with BOA for 15yrs personally and 6yrs for the business and still to this day they have been zero help to me personally or business. I found Northstar Credit Union back in late fall of 2020 and all I can say is WOW. I am forever grateful to this company and the gentlemen I have been working with. If you're looking for a Credit Union to work with you, go talk to Hector, I promise you won't be disappointed

• a

  amy williams
  1

  They do treat you like family. Toxic family! I have no idea when Numark got so corporate. A company once so easy to work with. Now it's like dealing with with corporate robot! After 20 years, it is time to move on.

  Response from the owner

  Thank you Amy for leaving feedback. Member satisfaction is incredibly important to us and we’d love an opportunity to make things right. We would be happy to discuss things with you further. Your feedback has been shared with a branch manager and they will be reaching out to you directly.

• M

  Mike D
  5

  NorthStar will go above and beyond to serve you! I was preapproved for a loan that I needed completed fast on a Saturday. Hector and Ashlee were awesome. They even stayed 30 minutes past closing time to get this done for me, as I was trying to purchase a car for my daughter that day. I was so pleased with their willingness to help me. This would not have happened somewhere else. I was relieved to get everything done and my daughter is very happy with the car we found. Thanks again for everything!

• K

  Kenny Abbott
  5

  Matt and his team are awesome in Plainfield. We switched to a credit union years ago, and its the best financial move we've ever made. So many more advantages, and personal service. Local programs that benefit your family... we love it. Never bank with a big bank again.

• B

  Boris Babic
  5

  Review after almost 1 year. Great experience, and without any scams that most banks do. Ask for Hector M Ochoa Jr. Is good man and man who knows his job. 10/10

• P

  Patricia Ryan
  4

  Very short staffed! Plan on being here for awhile for simple and minor reasons eg. Deposits and withdrawals.

  Response from the owner

  Thank you for reaching out to us. As we strive to ensure that we have all the right people in place to honor our long standing service commitments to you, we continue to face unprecedented staffing challenges. While this is not unique to NuMark, please know that we remain committed to delivering an outstanding member experience. We appreciate your patience and understanding, should we fall short of our high standards.

• J

  Joseph Hedborn
  5

  So much better than a "big box" bank. More personal and friendly.