Northwestern Bank 8th St, Moorhead

Northwestern Bank Reviews

• J

  Jonathan Sorenson
  5

  You could say my family has deep roots in this bank. My father has had an account here for over 60 years going as far back as the State Bank of Norman county name in Hendrum MN. I, myself have been with them for 20 years. We have taken out many successful loans, Agriculture and personal loans mainly, used the safe deposit boxes for valuables, and use many other services that they offer. They have multiple locations and have a large footprint but still maintain that hometown bank feeling in our smaller mainly agricultural driven communities they serve. Most issues get resolved with accounts and debit card problems over the phone and can usually have an answer for you in short order. They are very generous to the Fire Departments and first response teams in these small towns with donations to help keep our equipment and resorces available when the people in our rural areas need it. Keep up the great customer and community support.

  Response from the owner

  Hi Jonathan - Thank you for your kind words! We are grateful to have such a wonderful relationship with you and your family and hope to continue that for years to come! Would you mind if we shared your review on our social media page? Thanks again :)

• B

  Brooke
  5

  Fantastic team. I feel so welcomed when I go inside the bank. The team is very knowledgeable. Caribou coffee is also a plus.

  Response from the owner

  We love our customers - thanks so much for the great review, Brooke! And yes, the Caribou coffee is definitely a plus!

• M

  Mike Olson
  5

  If you want a real Hometown Bank Northwestern Bank is the best place to go

  Response from the owner

  Thanks so much for your review, Mike! We love being everyone's hometown bank!

• A

  Adriane Cooper
  5

  Knowledgable service in personal and business banking. Very small-business friendly.

  Response from the owner

  Thanks so much for your review, Adriane - we appreciate it!

• s

  shantel Roberts
  5

  We love working with this bank.

  Response from the owner

  And we love working with you! Thank you for your review, Shantel!

• D

  Dale Nelson
  1

  You can't log in to account because it won't give you security question. JOKE!

  Response from the owner

  Mr. Nelson, we apologize for the inconvenience you experienced. If you’re open to discussing this further, our bank president, John Satrom, would love to speak with you. He can be reached at 218-359-2403. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Thank you for your feedback.

• L

  Larry Morris
  2

  Boring. Can never sign in to account. Customer service knows nothing. Fees galore. Go to Bell.

  Response from the owner

  Mr. Morris, we apologize for the inconvenience you experienced. If you’re open to discussing this further, our bank president, John Satrom, would love to speak with you. He can be reached at 218-359-2403. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Thank you for your feedback.