Northrim Bank C St, Anchorage

Northrim Bank Reviews

• W

  Wenson Georges
  1

  I got discriminated against at this bank for trying to use my own money, I made a cash debit deposit and the teller told me that the money had to sit in the bank until the can verify it! A cash deposit not a check deposit! The previous encounter I had with this bank, I went in to make a transaction, for no reason the teller took my ID took it to the bank manager, when I asked her what was wrong she told me nothing. Today I decided to close my account at this monstrosity of a bank, they’re not reliable and not worth banking with! No one knows what they’re down at this bank, false information and rude customer services are mainly what make this bank. I wish you luck in your future endeavors!

  Response from the owner

  Wenson, thank you for sharing your experience with us. We will review our policies and customer service expectations with employees to ensure we are adhering to all bank guidelines and regulations. Please contact us at 907-562-0062 if you would like to provide more details about your recent branch visit.

• t

  thehuston
  1

  App won't install and website won't work. Just closed my account. Choose this bank if you want to be stuck in the 80's.

• D

  Donna Case
  2

  What is going on with the hours of this bank?! No weekend openings. Not open past 5pm. We are a working couple that just wants to open a freaking savings account or CD and can't because they close at 5pm! Or what lose money and take time off from both our jobs! It's absurd!

  Response from the owner

  We apologize that you were unable to reach this location. We would be happy to have the Branch manager contact you to set up an appointment for your banking needs. Alternatively, our Huffman branch, located inside Carrs, is open until 6pm Monday – Friday and 11-3pm on Saturdays.

• D

  Donna Case
  3

  I would say you have a 50/50 shot.....so far the midtown bank has been the worst. There are some really good tellers..but some of the ones at midtown are super snooty. In my opinion they should treat people equally no matter there finacial situation. I have been on both ends of the spectrum and i definitely received different treatment.

• C

  Carrie McCrorie
  5

  The drive through banking is prompt and polite. The 5 stars is for the staff going the extra mile to be helpful. I once had an important work badge fall off my lanyard in the parking lot and they found me and returned it to me. That was really above and beyond what was required of them.

• S

  Skillzerk
  1

  Its blah since kendall left. All the bankers are zombies and they charged me $30 for an overdraft even though id payed the bill before they charged me. (took out $100 out, $100 back in before the fee hit) still charged me illegally because Ive told them several times turn overdrafts off. if I don't have it, don't overdraft just decline the transaction.

• T

  ToobThis1
  5

  We reimburse up to $10/month in ATM fees incurred in the 50 United States. Call our Customer Service or visit any branch!

• K

  Kickin Ant's Pest Control
  4

  Getting better! The staff are always amazing with helping us figure banking out for our small business! They want you to succeed!

• M

  Mary jane Lang
  5

  Just treated with the best service and they went out of their way to process my request and after 5pm!

• P

  Patti Barr
  5

  This is a Great Alaskan bank with very friendly, helpful and informative employees.