Northpoint Mortgage, Inc. Park Ave, West Springfield

Northpoint Mortgage, Inc. Reviews

• M

  Melisha Cumberland
  5

  Kim was such an absolute pleasure to work despite it this unpredictable housing market. She proved on multiple occasions to be a tremendously hard worker who is extremely knowledgeable with over 30 years of experience. Kim worked as though she was looking for a home for her own family. She was always upfront and honest with her feedback about our financing options and was able to get us the best mortgage rate possible. Kim and her team (especially Heidi) were even able to get us into our home by Christmas time by getting us to close early. Thank you Kim for all your hard work. Our family is eternally grateful to you and your team. Thank you for helping us secure our forever home.

• L

  Lori Costella
  5

  Nora was so awesome to work with. She contacted me the next day after getting the referral. She was professional, friendly and very informative. I freaked out a little one day and she stayed on the phone with me until I understood everything and felt comfortable with the process. She should get 10 stars!

• H

  Heather Mcintire
  5

  Kim and her team handled my refinance. They were amazing! They always had quick and clear responds to my questions. The paperwork was easy to upload and really they took care of everything. Great experience! I would absolutely recommend Kim and her team at Northpoint.

• E

  Edgarclay VonHawth
  5

  Northpoint Mortgage has been a pleasure to work with every step of the way. They always keep me up to date and informed about anything needed or how the processes are going.

• T

  Techia Francis
  5

  GREAT EXPERIENCE! Nora was very professional. She kept me informed throughout the whole process. She answered all my questions. Nora and the team was great! Highly recommended

• r

  ron barthelette jr
  4

  I had a really good experience getting my mortgage refinanced with Northpoint Mortgage. It took a little while longer than expected but I am very happy with the results. Don was great to work with.

  Response from the owner

  Thank you Ron, we really appreciate you taking the time to share your feedback and being so open with us. We're happy you had a great experience working with Don!

• M

  Mel Arroyo
  5

  I've used Northpoint Mortgage as both a referral source for clients and, most recently, for my own condo purchase. Working with Don Murray and his team was excellent. Very informative and prompt in all aspects of the process. Utilizes technology and online communication to get things done quickly but is always just a phone call/text/ email away to answer questions or address any concerns. Highly recommended!

• C

  Carrie Topolski
  5

  3 years later and again Don impresses me. This time with a refinance. Thanks to Don and his team. The whole experience was effortless and I got a great new rate! If you want a no stress experience Don and his team is the way to go. Thanks again, Don and team! I worked with Don Murray as a first time home buyer. Don explained everything in detail and kept me calm throughout the process. I would have never made it through it without his help. I tried other mortgage companies first and I never got the high level of customer service like I did with Northpoint. Highly recommend them.

• S

  Sharon Fuller
  5

  Kim Provost was wonderful to work with. She is knowledgeable, professional and detail oriented. She helped my family attain our forever home. I will definitely work with her again if the opportunity arises. I would highly recommend her.

• C

  C. Abizaid
  5

  Working with Kimberly Provost at Northpoint Mortgage was incredibly positive. Kim was personable, kind, friendly, patient, ethical, and very professional. Kim went above and beyond to help me through the mortgage process, which is often very difficult! Thank you Kim!!!