Northern Communities Credit Union W Arrowhead Rd, Duluth

Northern Communities Credit Union Reviews

• J

  Jeanine Taylor
  5

  I’ve been a member of this credit union for many years and there aren’t enough positive words to really express how I feel about them. Unlike our big national banks (ie. Wells Fargo ), who when you walk in the door, don’t know your name or even recognize you, NCCU staff welcome you with a personal greeting. I’ve had not only a checking and savings with them, but car loans, personal loans and mortgages with them. The loan department staff make every effort to make the process simple and painless and they work with patrons to utilize the payment plan that fits each members monthly income schedule. I highly recommend this credit union, they have never in 20+ years let me down!

  Response from the owner

  Thank you so much for your kind words, Jeanine! We really appreciate you taking the time to share your experience with us. Our amazing team loves getting to know each and every one of our members and we're proud we could provide you with such great service!

• C

  C G
  5

  I have always been treated with the greatest respect and with a smiling, friendly staff person. Always willing to help, weather I have called or come in to the Credit Union personally, with what ever it is that I need. Never in all my years have I had a bad experience with the Credit Union. It's the best!

  Response from the owner

  Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us. We're always happy to help all of our members!

• B

  Black Velvet
  5

  NCCU has always been an excellent place to do our banking. They have very responsive customer service personnel. They have various banking options that meet our needs. I would recommend NCCU to anyone looking for a friendly, local way to do your banking.

  Response from the owner

  Hello! We appreciate you taking the time to share your review and experience. Thank you for being an advocate!

• A

  Amy Flynn
  2

  I am switching from this bank because I can deposit 500$ and only 200$ is available for a few days and they WILL give you an overdraft fee. I wanted to switch to a local bank and not support Wells Fargo but Wells fargo always lets me have my money right away. I also have received overdraft fees for being overdrawn just a few cents. The App is always down as well.

  Response from the owner

  Hi Amy, We are so sad to hear you are considering another banking route. We would like to support you any way that we can, please give us a call to talk through some of the issues that you are having. We are dedicated to finding a solution. Thank you!

• C

  Colin Engstrom
  4

  I have been banking at this institution for many years. My parents had an account when it was the city and county employees credit union. Have always been able to call and get answers from them and they have always helped me if I was running into trouble. I would give them 5 stars except 2 reasons. Their card both debit and credit take a while to get replaced, other credit unions will get new ones to you sometimes the same day so when waiting for a week or 2 that can be problematic. Also, it is hard to link your account to services like micro trading apps or google wallet.

  Response from the owner

  Hi Colin - Thank you for taking the time to leave us a review! Your feedback is very much appreciated.

• D

  Deborah Scott
  5

  I have been with NCCU for over 30 years; through all of the changes and moves, they have remained user friendly, customer oriented, and exceptionally helpful with all of my banking needs.

  Response from the owner

  Deborah, thank you for leaving such a kind review. Thank you for sticking with us, we truly value you!

• H

  Hal Moore
  5

  I have been banking at NCCUfor about 5 years. The two times I had a problem it was quickly resolved. I (or my wife and I) have several accounts there. I like the card navigation programs, ease of access and use when we're in Mexico for several weeks each year. And for me it's very conveniently located.

  Response from the owner

  Thanks for the great review Hal! We appreciate it and your membership with us. We're happy to provide you and your family the great service you're looking for!

• S

  Scott Holden
  4

  I have always enjoyed doing business with NCCU however, recently they have duel factor authentication and the only means to receive the code is via a phone call. I have no clue why texting is not an option like every other business. I hope they can get this resolved soon.

  Response from the owner

  Hi Scott, thank you for taking the time to leave a review. Sorry for the difficulties with duel factor authentication. Texting is actually an option and can be turned on in your settings. The steps are: 1. Select the Profile Icon, 2. Select Security Features, 3. Select Two Factor Authentication, 4. To enable text authentication, slide over to enable under SMS type. If you need assistance with this please give us a call and we would be happy to help!

• S

  Steve Taft
  5

  I get hundreds of offers to switch to another card w/lower interest rate or transfer your cash balance every year,but none can assure you of being there if there's a problem.Also they have a very knowledgeable and likable staff. Wouldn't consider changing financial institutions

  Response from the owner

  Hi Steve, We are so glad you are happy with your service and we appreciate you being a part of our banking community.

• D

  DKK Accounting
  5

  Although they don’t have business banking (at least when I originally started with them) they always take care of my personal banking and mortgage needs. Great customer service and team. Thank you for all of your help!

  Response from the owner

  Thank you for your membership with us and for your 5-star review! We really appreciate it!