North Island Credit Union El Cajon Blvd, La Mesa

North Island Credit Union Reviews

• I

  Isabel Romero
  5

  Always very please with your services! Thank you!

  Response from the owner

  Hi Isabel, thank you for taking the time to review our business! We appreciate your 5-star review and your choice to do business with us.

• A

  Alexander Sage
  1

  I’m going in tomorrow to close my account for good. My father suggested that I come here to help build my credit since I am a college student with no credit and not a lot of funding to help build it. I didn’t want to commit to a credit card right away so North island set me up with a DEBIT card account with the “courtesy option” OFF. (The courtesy option means that the bank will let you go negative) — I have went in FOUR times within the past year because my account goes negative and I am charged ridiculous overdraft feeds even though that 1. I am on a DEBIT card plan and 2. I have the courtesy option turned OFF (obviously not). A few items they have even charged me the $27 fee even tho I had money in the account!!! I once had $12 in my account and spend $9. They rejected it, charged me a $27 rejection fee which caused me to go to a negative balance. And then they charged me ANOTHER $27 overdraft fee for being negative!! It’s not even that they charge overdraft fees because i get that the bank is covering you & that’s how they make their money. But I once had 3 pending charges come out AT ONCE and they separated them and charged me a $27 for each individual payment instead of just once. Money hungry and leech you for every dollar you have. NOT A GOOD BANK FOR YOUNG ADULTS WHO ARE STRUGGLING COLLEGE STUDENTS! They’ll charge you whatever they want and don’t even care to fix it when you come in to talk to them about these issues. I’ve given them so much money over the year I’ve banked with them and it’s not worth it. I can to let imagine how much money I would lose on an actual credit card rather than debit. I am going back to chase bank & continuing to pay the $12 monthly fee. (The ONLY a thing good about north island is that they didn’t charge a money fee but they sure do know how to rob you for your money) At least I know my money is safe there! If I don’t have the funds on my DEBIT account then it declines the charge instantly and doesn’t leave me struggling to pay the constant overdraft fees. I

  Response from the owner

  Thank you for your review Alexander!

• M

  Michael MacRoberts
  5

  The BEST people! Griselda and Bryan are the two standouts that I have the pleasure of dealing with usually. But I have never been so impressed by the collective spirit in a bank before. Thank you to the people at this branch who make people feel welcomed!

  Response from the owner

  Hi Michael, thank you for taking the time to review our business. We are honored by your 5-star review and happy to be able to serve you. We will pass along your kind words to our team!

• B

  Brian P
  5

  They gave me an amazing rate for my auto loan

• T

  Thelma Warner
  5

  My husband and I have been with then NIFCU and now NICU since December 1974! We've been thoroughly satisfied with every aspect of banking services from LOC, credit card, CD investment, auto purchases, notary services, and needless to say AWESOME customer service!

  Response from the owner

  Hi Thelma, thank you for taking the time out of your busy schedule to review our business. We are honored by your 5-star rating and your choice to do business with us. We look forward to when you stop by again.

• C

  Casey Crew
  5

  Great credit union with very helpful staff, can't comment on rates and loans but for general banking this is a good location.

  Response from the owner

  Casey, thank you for your positive review! We will be sure to share this with our La Mesa staff.

• R

  Rock Dog
  1

  Worst place ever Told me to finish in 5 minutes But taking more than one hour and Start all over again for the loan

  Response from the owner

  Hi Rock Dog, we apologize for the experience that you had with our credit union, and would like to to speak with you more about this. At your convenience, please call our Vice President, Regional Manager, Therese Caballes at (858) 769-7291. Thank you.

• T

  Theresa Ann Fournier
  4

  Helpful bank staff named Maria, very considerate to waive the penalty fee for my lost check. Thank you!

• M

  Mike Lawryy
  5

  Great customer service, trust them with my cash.

  Response from the owner

  Thank you Michael! I will share your positive comments with the team at La Mesa.

• S

  Sara Sara
  5

  Tellers are friendly love the 80's music!