North Brookfield Savings Bank Daniel Shays Hwy, Belchertown

North Brookfield Savings Bank Reviews

• H

  Happiness Guaranteed
  1

  Having a checking account here has been a bad experience from the get go. The final straw was when they charged our contractor $5.00 to cash a check we had written from our N. Brookfield Savings checking account. That's right, they charged.a fee to cash a check written on their bank and branch!

  Response from the owner

  We are sorry you had a less than desirable experience at our branch. Please message us with your contact information so we can speak to you and resolve this issue in a meaningful way for you.

• A

  Aaron Desroches
  4

  In the past I have had great customer service here but today was a slap in the face. Pulled in a few minutes before closing because I was running behind to cash a check and as I’m getting out of my vehicle to go inside they rush out the door to lock it and run back in. You would think they could take the two seconds to help a customer. Edit 06/24/2020 I would like to update this review to reflect the fact that I received a very nice and apologetic call from Patty. It says a lot to a customer that she took the time out of her day to call and hear what they had to say.

  Response from the owner

  Thank you for your review, Mr. Desroches. Your feedback is much appreciated. A North Brookfield Savings Bank representative will be in contact with you to discuss your experience. We look forward to speaking with you.

• A

  Alexander Forgette
  5

  Helpfully friendly staff and excellent services