Newrez LLC Beattie Pl, Greenville

Newrez LLC Reviews

• S

  Sinead Carter
  5

  We had an issue with our insurance not transferring over to Newrez once our loan was bought out from a previous lender. We received a notice of cancellation from our insurance company and immediately jumped on this by calling Newrez to get it resolved. My husband and I were extremely skeptical due to the reviews for Newrez across the board. We predicted this issue was not going to be resolved easily; however, we had the pleasure of speaking with Alexandra Johnson whom was absolutely amazing with assisting us. She was patient, courteous, professional and overall excellent customer service! Needless to say our issue was resolved within the duration of the call. We are extremely satisfied with how this issue was handled.

  Response from the owner

  Hi Sinead! We are happy to hear you had a positive experience with Newrez! We continually strive to get better and better.

• R

  Ryan Koon
  5

  Just finished a refinance through NewRez. Easy and streamlined process! Would definitely recommend!

• S

  Sara Tolson
  1

  We submitted our paperwork to refinance in January. It’s now May and the company is extremely unresponsive.

  Response from the owner

  Hello. We would like to investigate the issues you are experiencing. Could you please contact us directly at [email protected] so that we can address your situation? Thank you!