New Century Bank N A Anderson Ave, Manhattan

New Century Bank N A Reviews

• M

  Monya Bergman
  5

  Alan is truly a amazing, caring, God fearing, and honest, and loyal man. He always looks out for everyone he comes in contact with and helps them in anyway he can. He helped my husband turn our lives around for the better and without Alan we would not be where we are today.....

• S

  Susan Sackett
  1

  I wouldn't even give it one star! I was looking forward to working with this bank. The CEO called me directly, was very welcoming....THEN...April 16 we signed to move forward paid for credit check and appraisal. It took them 7 weeks to get appraisal (I called multiple appraisers and the lag was 2-3 weeks which would have been before my quote expired) then my building quote had expired. New quote came in $11,600.00 higher so we cancelled. All the bank wants to do is blame others. "It's the appraisers fault. It's the builders fault" It's your fault you cancelled. We are out 1300.00+ dollars from credit report, appraisal fee, and the builder even charged us for quotes. All because the bank (who chooses the appraiser did not set needed deadlines) to get the ball rolling. And had they even acted the slightest concerned for what happened maybe I wouldn't be writing this review. But they weren't and just placed blame every where else, so I think others should be warned. And DO NOT let their Christian values fool you. Alan turns real nasty, nothing Christian about it! But I will leave that for God to judge! In response. Yes we could have followed thru and your actions would have cost us an additional $11,600.but you don't care about the liveliy hood of the people you work with. We were all in if you had gotten the appraisal done on time.

  Response from the owner

  We were ready to close in 7 days, but you withdrew your application. All you had to do was sign the loan documents. God commands the details of our lives. Perhaps you should complain to Him.

• T

  Ty
  5

  Great business! Alan truly loves the community and seeks to help and serve the people that he works with. It's been a joy getting to know him over the last few years!

• M

  Mandi Paquette
  5

  Our name was drawn for the bike giveaway for the trick or treating event in Westloop. Thank you Tyler for working with my crazy schedule to have the bike and helmet delivered. My son will be excited to see his new bike.

• K

  Kristin Morris
  5

  Our experience with this company so far is great, we spoke with Rachel first who was very friendly and responsive to our questions and directed us to Dave Navrat who was very courteous in answering our call and questions even though they are booked out for a month due to client volume. We were also impressed by Alan the CEO and his responsiveness to their clients, he seems to have good values that we appreciate. We can’t wait for an opportunity to squeeze in and work with this team. -Austin & Kristin Morris

• R

  Richard Foveaux
  5

  I have used New century Bank for an auto loan and the process was incredibly fast, easy, and smooth. I also appreciate how much they seek to serve and bless great causes in our community. Highly recommend!

• R

  Rodney Stanfield
  5

  Alan and the gang down at NCB are great people. The principles of their business will give any customer confidence. I recommend NCB to any person looking for a new, fresh and honest banking experience.

• r

  rick Schwerdtfeger
  5

  It's always a pleasure dealing with Alan and the staff at New Century Bank. I appreciate it most of all that Alan is a Christian businessman. I would recommend New Century Bank and Alan to anyone.

• L

  Lynn Fredrickson
  2

  Unfortunately I did not have a good experience. Did not even know what amount I qualified for after applying for a construction loan and not hearing back (I submitted the mound of paperwork required) Then was told a sky high number for a mortgage payment (much higher than anywhere else). They seemed extremely uninterested in me or my loan and have nunerous staff on the email chain so you dont even know who you are supposed to deal with. I have great credit by the way. The builder even contacted them on my behalf after not knowing the status. I cancelled it.

  Response from the owner

  The CEO of New Century Bank spoke to you personally and listened to your story of a 4 month struggle with a prior bank that ended when your appraisal came in $80,000 below cost. Our company received your application and standard mortgage information and responded with a pre-qualification within two business days of receipt of your application. You qualified for the amount you communicated to us and we quoted a payment with precision. The mortgage computer calculated the payment and was within the range that you had indicated was acceptable. We responded quickly and with precision. If the payment was too high, all you had to do was change your loan request to a principle amount sufficient to lower the payment. Of course the loan needs to be enough to build the home you had proposed and there-in lies the conflict. As for being uninterested in your business, the CEO spoke to you personally at great length and this special treatment should be sufficient proof that we were in fact interested in your business. Our service was wonderful. You are entitled to your own opinion about our service, but you are not entitled to your own facts. The 9th commandment comes to mind.

• J

  Josh Lockwood
  1

  We were sadly mislead by the employees of this bank. Which cost us 1300 dollars with nothing to show. Yes we pulled out of original deal supposedly 7 days before signing even though we weren't given a closing date.Or thefinal numbers which weren't correct due to delay in banks selected appraiser.Which bank should cover the 500 dollars fo.OVerall I would not recommend this bank for any banking needs