Navy Federal Credit Union California Oaks Rd, Murrieta

Navy Federal Credit Union Reviews

• K

  Kiya Hawk
  5

  I've been a member for several years and this is by far my favorite location, the staff and service is great. I just wish they had more than one ATM machine. The line would progress better even if it's placed inside the bank. Something to think about.

• P

  Paul Belger
  5

  Every time I go to this credit union Evelyn is the best! Wish I could give her 10 stars!!! Outstanding banking knowledge and is always helpful. I will never go anywhere else!

• B

  Betty Foss
  5

  My place for banking. On this particular day, they could not provide the detailed info I was needing. They were able to direct me to a place in the same shopping center that could be if assistance.

• V

  Victoria Lopez
  5

  Excellent service and super nice people. They are there to help you and it most definitely shows!

• S

  Secilia Lopez
  5

  Always nice, they keep it clean, never have any problems when I come here

• C

  Cleaning Pretty Good
  1

  I wish I could give ZERO!!!! I did my application online for a auto loan and all I needed to do was pick up the check! I waited 45 mins to get a check! The line for deposits was moving fairly quickly but it was a lot of people waiting to be seen. I asked the lady upfront how much longer will I have to wait because if it’s going to be another 45 mins I will go to another location… she said let me see if Evelyn can take you… while Evelyn was sitting at her desk looking at her computer. She than said she’ll call you in 5mins. So I said this guy just walked in here and was taken right away… how is that? She said he’s been here waiting 45 mins before you. I said so I can leave and come back and get my spot back back. She just laughed… and said someone will be with me shortly. Than when I got to Evelyn’s desk her energy was off like she didn’t want to help me. These people were picking and choosing who they’re wanted to help regardless of the order you came in. Some of NavyFed associates were talking to other employees standing around just doing nothing while their were people in the waiting area waiting to be assisted! Next time I will go to another NavyFed just not this one! Terrible customer service and the branch lead sat in her office and watched while being selective who she wanted to help. Smh

• J

  Jacob Cunningham
  5

  Navy Fed's a good credit union for veterans, service members, and families of service members. Anytime I go here, I never have to wait long to be helped. I've only had positive experiences with the loan representatives and tellers. They have two ATMS outside: one for deposits and the other for cash transactions. Not to mention, they have a little trivia board inside that changes daily!

• R

  RJ Hunter
  5

  Love this bank. They always have great rates and take care of you. They always have multiple tellers and other people to help with other types of banking needs with very short wait times.

• T

  TiNa StorNing
  5

  They are always very professional and courteous.

• M

  Marcella Carter
  5

  I have had a great experience with wiring money to buy my first home twice. This bank helped me be a homeowner and we are very happy. I have banking with them for 30 years. Love them!!!!