National Exchange Bank & Trust - Waupun E Main St, Waupun

National Exchange Bank & Trust - Waupun Reviews

• R

  Ross Baumhardt
  5

  Our Original bank national bank of waupun was always great along with Ben! After the switch we were hesitant, but when In need of business expansion this year National exchange was absolutely a Pleasure to work with. Our banker Ben Buteyn made the process very simple and straight forward. All our business banking will be at National exchange in the future!

  Response from the owner

  Thank you so much sharing your experience with our Waupun Office and for taking the time to review us. We look forward to working with you in the future!

• D

  Dorothy Scott
  2

  Seems my account (debit card) is constantly getting hacked. In turn they freeze my account which leaves me to depend on my credit cards to live off of until a new card is received (usually 10 days). New card comes and I have to go thru and change my account information for each of my monthly bills. Seems there should be a way around this grief and serious frustration. 😭 This is the third time this year. Never happened when they were National Bank of Waupun, only since ownership has changed to National Exchange.

  Response from the owner

  It is unfortunate to hear that your card has been compromised multiple times this year, as that is not the norm for an individual cardholder. We would be interested in doing a review of your transaction history so that we can try to assess whether there is any pattern we can identify where the card might be getting compromised to lessen the potential of a recurrence. Please do not hesitate to reach out so we can attempt to alleviate your concerns. Thank you for taking the time to do a review.

• b

  bigbirddriver94
  2

  Website shows open 8am mon-friday, which is incorrect. Half hour wasted sitting in my car because this bank can't get their hours straight.

  Response from the owner

  We are sorry for the confusion. Our website nbwbank.com does have the correct times for all locations, however, the information found on the Google page is for our Waupun location only. We appreciate it being brought to our attention and will work with Google to get this cleared up.

• J

  James Wilson
  5

  great people been good for many years

  Response from the owner

  Thank you for sharing your review! We appreciate you and the strong relationship we have built through the years together.