Mountain America Credit Union Los Altos Pkwy, Sparks

Mountain America Credit Union Reviews

• M

  Magali Bonczyk
  5

  I have been with MACU for a few years now and I absolutely love the credit union. My husband and I have been working with Brian for the past few years now as well. He's an amazing person to work with. Always so friendly and always making sure we are taken care of. I would definitely recommend MACU 10/10 for all your financial needs.

  Response from the owner

  Hi, Magali! Thanks for sharing you're experience with us. We'll be sure to pass your kind words on to Brian and his team. Have a great day!

• H

  Howard Elsfelder
  5

  The most efficient and friendliest Bank one could ask for. I noticed a few unauthorized charges on my credit card , called and was treated with respect , the card was canceled. I'll get a replacement next week.

  Response from the owner

  Thanks for sharing your experience with us, Howard! We look forward to serving you again soon!

• L

  Lisa Davis
  5

  I have had nothing but the best and efficient service when working with Bryan Nolan and getting me approved for my truck loan and most recently, my Toy Hauler loan. His customer service is exceptional as well as his friendly personality. I continue to return as a customer because of how I am treated.

  Response from the owner

  Hi Lisa, Thanks for the review! We're so glad Bryan was able to work with you on your loans! We will be sure to pass your kind words on to him and the rest of the team. If there is anything else we can do for you, please let us know! Take care!

• S

  Susan Collacchioni
  5

  I have recently moved from Florida to Reno, Nevada. Mountain America was a tremendous help with setting up my accounts while I was still in Florida. I cannot thank Tammy and her crew for taking such good care of me. I now have my homeowners and auto insurance through the Credit Union.

  Response from the owner

  Hi, Susan! We're happy Tammy was able to help meet your needs. We will be sure to pass your kind words on to her and the team. Have a great day!

• D

  Dozsa Peter
  5

  My experience with this Bank five star they are amazing helpful lotta good qualities very nice helpful the people who works there! We are very happy to be a members of this Bank!

  Response from the owner

  Hi, Dozsa! We're thrilled to hear about your experience with us. We look forward to serving you in the future. Have a fantastic day!

• J

  Jackie Longfellow
  5

  Customer service is excellent. Always willing to help. My favorite place to care for my “banking needs” A wonderful credit union.

  Response from the owner

  Hi, Jackie! We're thrilled to hear that you've had a good experience with us but we apologize for the wait times. We'll be sure to pass your feedback on to our branch management team so we can improve in the future. Thank you for taking the time to share your feedback with us.

• R

  Roy Uhl
  5

  Exceptional staff. Always friendly and considerate and very very helpful. All staff will go the extra mile and work with you as you may need to take care of your business banking needs. Could not ask for a better customer focus and oriented financial institution.

  Response from the owner

  Hi Roy Uhl! Thank you for the wonderful review! We will be sure to pass your kind words on to the team! We look forward to serving you again soon.

• T

  Tracey Thomas
  4

  I am very grateful for Bryan Nolan's (#2239) persistence and due diligence in setting up my campaign account. He was very thorough, efficient, professional, and personable. Mountain America is privileged to have him on their team. There are many who would benefit from his skill set and posture. Thank you for the opportunity acknowledge his superior service.

  Response from the owner

  Hey Tracey! Thank you so much for the kind words about Bryan and the team! We will pass them along to the team. Take care!

• T

  Todd Smith
  5

  Mountain America C.U. is absolutely the best bank in town! They have the best rates, the service is top tier, the employees treat you like a good friend, and simply perfect for all your banking needs. You should change your bank to Mountain America Credit Union for monumental savings.

  Response from the owner

  Thanks so much for the kind words, Todd! We're happy that you've enjoyed your experience with us!

• V

  Vivian Wayment
  1

  Worst service I have ever had at a bank. Asked the manager for a receipt for a large sum deposit in a cd. He was very rude and unprofessional. I have not been back to that bank nor will I.

  Response from the owner

  Hi, Vivian. Thanks for taking the time to reach out. We'd love to hear more about the situation and learn how we can improve. Please send us an email [email protected] with more detail and we'll have a team member reach out to you as soon as possible. We hope to hear from you soon!