Mortgage Upside - Bryan Wallpe NMLS 290807 Village Blvd, Incline Village

Mortgage Upside - Bryan Wallpe NMLS 290807 Reviews

• F

  Florent Déchard
  5

  We were so grateful to work with Bryan and Shay on our first home purchase. Bryan was patient with us and offered great guidance every step of the way. Shay was meticulous and very responsive, the both of them make a wonderful team who gained our trust and future business. They really made this process pleasant; I know..crazy! We are lucky to have them in town.

  Response from the owner

  Hey Florent - We are humbled a very grateful for your comments. Working with you and Dru was a dream scenario for us and brought us a deep feeling joy and satisfaction. This doesn't happen with everyone or on every purchase. Your efforts and kindness were so appreciated. We couldn't be happier you will be full time residents in Tahoe and can't wait to celebrate with you soon! Cheers my friends!!

• A

  Amanda P
  5

  Bryan and Shay were incredible to work with!! They are so very talented and were on top of everything, making the process so much easier for us. Our realtor (who had never worked with them before) was impressed with how they got things done ahead of time to avoid hiccups. They answered all of my crazy questions with such patience and grace. We are so thankful for both Bryan and Shay and all they did for our family!!

  Response from the owner

  Thank you so much for the wonderful review Amanda. I'm so thrilled you, Ryan and the family found your dream home! Such an emotional journey we all shared and I'm so grateful we connected. You are special people making the planet better! Can't wait to come for a visit. Peace!

• K

  Katie Schafer
  5

  Bryan and Shay are the team you want to partner with in any endeavor. They're knowledgable, responsive, and genuinely a joy to work with. They always act in your best interest -- making them a team you inherently trust. They've guided us through a mortgage and a refinance process, and they'll continue to be our first call in the future. They're simply in a league of their own.

  Response from the owner

  Wow Katie - we so appreciate your comments! You, Nick and your parents have been so remarkably wonderful to work with. I can only express sincere gratitude for our relationship, which is really a budding friendship. I'm planning a trip to Austin in the next couple months and will be sure to let you know, so we can hopefully hang out! Thank you again Katie!

• T

  Teresa
  5

  Thank you for being so wonderful and gracious to me during the entire process. Thank you from the bottom of my heart for all your help to get the loan and for assisting me, and all your "patience", for all the paperwork and signatures. I will certainly recommend your services to anyone I know who needs a mortgage. You made the process simple and easy to understand and I really appreciate you both for answering all my questions and getting back to me or calling with updates in a very timely manner. Many thanks to Bryan and Shay, you both are awesome.

  Response from the owner

  Teresa - we are so grateful for the experience of helping you. You are a special indeed, with a huge heart! We are thrilled to play a small part in helping you buy in this wild market. You will now be able to enjoy time with your family and begin this new chapter in your life! Super excited for you my new friend!!

• J

  Jim Alwyn
  5

  Bryan and Shay provided outstanding customer service with clear and concise guidance, frequent communication and enduring patience. Additionally, they are an energetic, positive, and engaging team that kept me enthusiastic and confident throughout the entire process. Thank you for your professionalism and taking my transaction to the finish line!!!

  Response from the owner

  Really appreciate your kind review Jim. We enjoyed every minute of working with you and hope to continue connecting for years to come. Thank you my new friend!

• H

  Haley Joy McSweeney
  5

  Bryan and Shay were super fast, communicative, friendly, and helpful. They answered all of our questions and went out of their way to make the process smooth.

  Response from the owner

  Thank you so much for the nice review Haley. Shay and I are really excited for you and Nic buying your first home. We are always available for any financial questions you have going forward. We look forward to staying connected. Congratulations again!!

• M

  Mark Ke
  5

  Bryan and his team did an amazing job with our refinance and mortgage. After working with a bank lender, we decided to go with Bryan since the rates were more competitive. Bryan and Shay are extremely professional and always provided the best service. They advised us throughout the entire process so we did not miss any deadlines. As residents of CA, working with Bryan was a non-issue, we were able to complete our refinance on-time. It's been a real pleasure working with Bryan and Shay!

  Response from the owner

  Thank you for the great review Mark. As you know this process can be tough for folks like you who are self-employed, especially during the pandemic. Shay and I appreciate how responsive you were navigating through the jumbo lending requirements. Well done my new friend! I know you and your family will love your new Lake Tahoe home! Look forward to celebrating when we can!

• J

  Janelle Steele Hibler
  5

  We've had the fortune of working with Bryan and Shay at Mortgage Upside / Cardinal twice now - and are doubly pleased with the superior service, speedy efficiency and countless above-and-beyond efforts. These guys are not only extremely knowledgeable and resourceful, they're personable and help demystify the world of mortgage refinance! We had a critical question arise as we were notarizing our closing documents - after business hours, of course - and both Shay and Bryan were immediately responsive. Right to the final mile, and beyond the closing, they are your partner who you can always turn to with questions big or small. They make something so seemingly complicated and painful, dare I say, actually enjoyable!

  Response from the owner

  Wow - thank you for the remarkable review Janelle. As they say, it takes two to tango. You and J are so enjoyable to engage with, it doesn't feel like work! Shay and I are thrilled we were able to help you take advantage of these insane rates. We are moved by your warmth and really excited to build on our friendship. Let's play soon!

• D

  Dean Macy
  5

  I can't possibly recommend Bryan, Shay and their team more. They were professional, friendly, down to earth and honestly just a pleasure to work with. Getting a mortgage/refinancing can be a scary process but these guys will make it seem like a walk in the park and I genuinely mean that, they will actually walk you through every step if you have any questions or changes that need to be made. Although I don't plan to move anytime soon, Bryan and his team have made a customer for life and I look forward to working with them again in the future!

  Response from the owner

  Thank you so much Dean. Shay and I are so pumped you have a new place and were able to take advantage of these crazy low rates. You were so easy to work with my friend, so I thank you for helping create this amazing experience. We really enjoyed helping. We will celebrate soon my new friend!

• K

  K Middleton
  5

  I worked with Bryan and Shay on my recent refi. Both were extremely responsive, helped me get a great rate, and the process went very smoothly. I worked with Shay (his asst.) on the day-to-day questions, and he was always accessible by phone, email, or even text and often called to check in as I reviewed documents. He took the time to answer all my questions thoughtfully, and thoroughly. I've worked with Bryan in the past, and have recommended him to several people already. Outstanding team!

  Response from the owner

  Thank you Kelly. It is always a pleasure working with you. Your efforts in getting us the information we need play a huge part in successfully closing your loans. We are grateful for all your referrals, because your friends and family are as amazing as you are. If that's even possible! Happy Holidays!!