Moneytree Sw 148th St, Burien

Moneytree Reviews

• J

  Jesse Hagar
  2

  My biggest complaint is they do not have a atm with Which you can add money at their location which would greatly reduce their lines. Also, with COV it makes it nearly impossible to hear them with a glass wall between you and the employee. Poorly designed in the way the line starts virtually right in front of the door then makes a backwards L through the lobby .... the customer service is rush rush and unpleasant. Very impersonal. Look I understand this place is their to make money and give second chance banking but the attitude and the atmosphere doesn’t need to Be second rate.

  Response from the owner

  Hi Jesse, thank you for taking the time to let us know about your recent experience at our Branch; we apologize for the frustration you experienced. It’s our goal to exceed the expectations of every Customer and it doesn’t sound like that happened during your visit. We hope you’ll give us an opportunity to assist you in the future.

• J

  J. Wolf
  4

  Had to provide extra documentation to cash a payroll check, but they were open on July 5th so it worked out in the end. The man that helped me was very patient while I searched for the paystub that wasn't attached to the check and let me use last year's W2 instead.

  Response from the owner

  Hi J, thank you for your review. We're happy our Burien Team was able to help you get your check cashed. We hope to assist you again in the future!

• A

  Alexandru Sandu
  5

  I would like to say The Branch Manager Kim was very professional in the higher standard possible, The way the time she took to make sure that our needs were met and went beyond to make sure the check transaction will go smooth . She was transfer few times to different departments to verify the amount and information but she never lost her professionalism in accomplishing the task at hand . Margareta was so amazed that she was very professionally in her duties as Manager . We believe she should get recognized for her higher standard and professionalism. I would like to say you got a great leader . Once again Kim Thank you ! Margareta

  Response from the owner

  Wow, thanks so much for your positive review! We appreciate you choosing Moneytree to cash your checks. We're happy Kim provided you excellent customer service. We hope to assist you again in the future. Thank you!

• G

  Gina Thomsen
  5

  Just wanted to come by and say that ARELY was awesome! She helped me understand everything when i came in to get a loan, and she had the biggest most welcoming smile! Thats excellent customer service! Also, when i came to pay for that loan, KIM also greeted me with the same smile and gave me excellent customer service! If you're ever going in for anything, talk to ARELY or KIM.

  Response from the owner

  That’s great to hear, Gina! We’re happy to hear Arely provided you with excellent service when helping with your loan. We hope to continue exceeding your expectations!

• S

  Steven Yingling
  5

  This place is great! Took 10 mins to get my payday loan. Rosie was awesome and very helpful and quick. I over heard Andro helping customers and he was kind, engaged and efficient. I will be back.

  Response from the owner

  Hi Steven, thanks for taking the time to share your experience. We’re glad Rosie made your visit quick and easy – that’s what we strive for! We look forward to assisting you again.

• T

  Tony Da-Tiger
  5

  I have to give a huge thank you to Kim as she worked with me and got my check cashed that I couldn’t get cashed anywhere else it was a mess and she came through and helped me and if you have any check cashing problems go here please they will save you so much headache it will cost you but it’s better then not having nothing!

  Response from the owner

  Hi Tony, thanks for sharing your positive feedback! We're so glad that Kim was able to help you get your check cashed. We're here whenever you need us!

• J

  J Wright
  1

  The manger on duty made up a policy so that he would not have to help me. Then he gave me some made up customer service number.

  Response from the owner

  Hi J, thanks for reaching out. We’re very sorry to hear you had a frustrating experience during your recent visit. Please give us a call at 1.800.745.1011 – we’d like to learn more about this situation. We hope you’ll give us an opportunity to assist you in the future!

• T

  Timothy John Telfair
  5

  I was very happy with the Kind/ Caring service and i realize the Dangers of borrowing, i am happy to know help truly is available. Thank You Money Tree at Burien.

  Response from the owner

  Thank you for your visit, Timothy, and for taking the time to share your review. We appreciate it!

• a

  april bucklin
  4

  Very polite and prompt service. No ID needed to cash a check if you already have established and account with them!

  Response from the owner

  Thanks for sharing your positive feedback about our Burien Branch, April.

• I

  Isaac Cliff
  1

  I had a strange experience today.one of their staff took my ID information and want my SSN as well just to send money,which i declined my SSN .i just checked western union website and it never state that request .why?

  Response from the owner

  Isaac, thank you for letting us know about your recent experience and we apologize for not clearly explaining the reason we do need your information in order to process a wire transfer. We hope you’ll give us an opportunity to assist you in the future.