Moneytree E Prater Way, Sparks

Moneytree Reviews

• C

  Clark Mosley
  4

  I've been treated with respect and honesty by this company, and they're quick to greet me with smiling faces as I enter the store. How does one feel when a complete stranger laughs at your silly little joke. That is professionalism mixed with humanity... There's no reason to complain about this team, today or any other day. Moneytree and Loyalty go well together, Clark.

  Response from the owner

  Thanks so much for your positive review, Clark. We love to make our customers happy!

• E

  Esdras Falcon
  1

  They are so slow , even slower to verify. Go to a different branch. They had me there for over an hour for a simple loan and it wasn't my first time.

  Response from the owner

  Hi Esdras, thanks for reaching out. Please give us a call at 1.800.745.1011 – we’d like to learn more about this situation. We hope you’ll give us an opportunity to assist you in the future!

• A

  Andrea Brown
  5

  I have frequented most Money Tree locations for over five years. There has never been a time that was unpleasant, irritating, or eventful. The people have always been VERY pleasant and professional from the greeting through the end of transaction. I literally stopped using the banks and I now only use Money Tree Andre Brown

  Response from the owner

  Wow, thank you so much for your kind words! We’re happy that our Sparks Branch Team Members consistently provide you great customer service – we will be sure to share your positive feedback with them. See you next time!

• A

  Amberandtravis Chrismer
  1

  Teresa was horrible. Garbage attitude. Didnt help us out. We came in from fallon. To get turned away. Disrespectful. We had a real check. Got it cashed at your competitors. Cheaper and easier

  Response from the owner

  Hi Travis and Amber, thank you for taking the time to let us know about your recent experience at our branch; we apologize for the frustration you experienced. It’s our goal to exceed the expectations of every customer and it doesn’t sound like that happened during your visit. We hope you’ll give us an opportunity to assist you in the future.

• e

  elias falcon
  1

  Waited over an hour just to be told no because my companies name wasn’t on stub. Complete waste of time. Take your business somewhere else.

  Response from the owner

  Elias, we’re very sorry to hear you had a frustrating experience during your recent visit. Please reach out to our Customer Service Team at 1.800.745.1011 to let us know what happened. We appreciate your business and hope you will give us a chance to serve you in the future.

• S

  Steve
  1

  I implore you NOT to go to money tree in times like this! They are not there to help you! They are only there to take more of your money! Please don't let them pray on you during these hard times. If you need money borrow it from family or friend. Don't get scammed with a 486% interest rate.

• S

  Smil3
  5

  Very friendly and gets the job done quick and efficiently. I go in 2 times a month to cash a check and I am in and out of there in about 5 mins or less.

  Response from the owner

  Thanks for taking the time to leave us a review, Smil3! We appreciate it!

• L

  LIFE TO THE FULLEST
  1

  Redickoulous they tell you that if you take a loan out and pay it back the next day it's no interest what the don't tell you and what the fine print is that they don't tell you you get charged for using your card to pay it off it's something new but don't inform you of it exp when u been doing biz for past 6 years and the all the sudden change %^*+ horrible customer service will never deal with this company again

  Response from the owner

  Hi Greg. Thank you for sharing your recent experience with us and taking a moment to speak with our Senior Customer Experience Manager over the phone. Our goal is to exceed your expectations each visit. We hope you allow us the opportunity to assist you in the future.

• S

  Stephanie Flanagan
  5

  Always greeted with a smile when you walk in.

  Response from the owner

  Thanks for sharing your positive review, Stephanie!