Moneytree Greenwood Ave N, Seattle

Moneytree Reviews

• A

  Arianna Caldwell
  4

  It would be really nice for you guys to extend your hours to closing at 8 instead of 6 I live in shoreline and I work until 5:15 pm and would not be able to make it there in time for me to cash a check I hope in the future that this location will change their hours. This location is more convenient to where I live and now I have to go all the way to Everett to cash my check

  Response from the owner

  Thank you for the feedback, and we are sorry to hear that this is a inconvenience to you. Many of our services are available online at https://locations.moneytreeinc.com/, we look forward to providing you with extraordinary service in the future.

• K

  Kai Tatum
  1

  Will not be returning to moneytree ever again. Cashiers accused my check of being fraudulent just to cash it anyway after hassling me for 15 minutes. Save your time and money and cash your check at Fred Meyer for $1

  Response from the owner

  Hi Kai, thanks for reaching out. Please give us a call at 1.800.745.1011. We’d like to talk with you so we can learn more. We appreciate your feedback and are always working to provide extraordinary service.

• A

  Aaron Hoyle
  5

  Always awesome. Staff is wonderful and always kind. Quick service almost every time at this branch, not too much wait on the rare occasions that there is any line at all. Again, awesome staff.

• M

  Mark Taylor
  1

  I was going to send money to my family to Central Europe, at the Moneytree the teller was demanding cash payment, this was very suspicious time, I decided to go somewhere else. I do not trust them

  Response from the owner

  Hi Mark, we’re very sorry to hear you had a frustrating experience during your recent visit. Please reach out to our Customer Service Team at 1.800.745.1011 to let us know what happened. We appreciate your business and hope you will give us a chance to serve you in the future.

• R

  Rebeccah Cannon
  1

  Went in to cash a money order. Lady was extremely rude and questioned me over what the money was for and completely nosey. She then took money for a small loan that I owed without my knowledge.

  Response from the owner

  Hi Rebeccah, thank you for taking the time to let us know about your recent experience at our Branch; we apologize for the frustration you experienced. It’s our goal to exceed the expectations of every Customer and it doesn’t sound like that happened during your visit. Our Customer Experience Manager will be reaching out to you. We hope you’ll give us an opportunity to assist you in the future!

• B

  Bill Purewal
  5

  Hi, Anytime I'm visiting to this place they have quick service and friendly staff.

  Response from the owner

  We love hearing that, Bill! Thanks for visiting our Greenwood branch – we look forward to assisting you again!

• C

  Cheyenne Tyler
  1

  DO NOT GO HERE!!! They could have told me on the phone that they required me to set up an account with them AND that they wanted to charge me a decent percentage of my money order just to get it cashed at their location. The woman behind the counter barely spoke English and was 100% no help at all. This place is terrible and in a bad area.

  Response from the owner

  Cheyenne, Thank you for taking the time to let us know about your recent experience; we apologize for the frustration you experienced trying to cash your money order due to not getting enough information over the phone when you called. It is our goal to exceed the expectations of our Customers so please call our Customer Service Team at 1-800-745-1011 if there is anything we can do for you. We hope you’ll give us an opportunity to assist you in the future.

• P

  Palace Forever Blossoming
  5

  Moneytree has aLways been good to me. No power struggles no impolite tellers, and even in more frustrating times of financial burden stressors, each time alongside my own variation of mood, I was treated with respect, maturity, and just the touch of class and grace that was needed. Thank you for a safe professionaL environment to do my business and navigate my way through life. Bless you all.

• Q

  Qadiro Omer
  5

  Employees are very nice and professional. I am here often and greatly appreciate the environment

  Response from the owner

  Hi Qadiro, thanks for taking the time to share your positive feedback. We value you as our Customer and hope to continue exceeding your expectations. See you next time!

• J

  Josh Richins
  5

  I had a great experience at this location and the employee I dealt with; Maria was very helpful and courteous throughout the process. Thanks

  Response from the owner

  Thanks for visiting our Greenwood Branch, Josh. We’re glad that Maria was able to help you – we’re here any time you need us!