Money Mart Pawn & Jewelry 21 I, San Antonio

Money Mart Pawn & Jewelry 21 Reviews

• P

  Pat Dufexis
  5

  My cashier gave me no hassles. I needed extra money for gas he was very helpful and gave me what I asked for great job cashier I'll be back to pick up my stuff. a lot of nice things in there too

• B

  BOBBY LOPEZ
  5

  Came to see if I could make a payment at this location, I received Quality Service and team effort. Rene was very helpful, and patient. I will come back to this location.

• S

  Susanne Lozano (Solo Loco)
  5

  Brenda and the man she was working with really went above and beyond for me today and I thank you both so much. They didn't have a small air compressor that I could buy and carry back to my flat tire and I'm sure they could see me struggling walking with my bad knee. Without me even asking they got a larger one they have, gave me a ride back to my car and aired up my tire for me. They were truly a blessing in a huge town where I don't know anyone. Thank you so much and I will be back for sure

  Response from the owner

  Thanks so much for the kind words. We are glad we could help. The staff in that store are fantastic.

• A

  Alyssa Chapman
  1

  The customer service from the lady that dresses like a guy is horrible. She does not know how to treat her regular loyal customers. My husband has congestive heart failure and he has trouble breathing. She refused to give him service for not having the mask over his nose. She should be more considerate of her customers with disabilities and learn how to speak to people. That's part of her job. I want the name of the store manager.

  Response from the owner

  My name is Rene and I am the Store Director for this store. I am sorry for your experience here at our store. I can be reached at 210-598-6931. I would like to help resolve the issue that you had.

• T

  Tredical Parker
  4

  They only accept Blu-Rays discs, but the people are chill and some nice items for sale!

  Response from the owner

  Thanks for the review. We appreciate your feedback.

• J

  James “Jimmy” Cole
  5

  I was immediately met bye an employee where they did not come across as obtrusive but with genuine desire to help. I walked in looking for one thing and found an amazing deal but left with a couple of other items that I had been really looking forward to getting. It was a perfect experience!

  Response from the owner

  Thanks James. Looking forward to helping you again soon.

• N

  Noneya Business
  5

  😁 Awesome people, always helpful and have great attitudes. Always a friendly smile and so kind with reminders of pawns due. Even helped when I was late. Great great people! 😁

• T

  Turtle Lopez
  1

  No welcoming place. Gurl at the front hand no welcoming attitude. She needs work on how to answer a question with out mean mugging looks. Charging me more than I usually pay at the other money mart igo to. Never go back to any of y'all stores

• P

  Paul
  3

  Hit or miss as far as customer service goes. Sometimes they seem short handed, but most times employees are just having conversations with each other behind the counter. I usually have to ask for help on items in the showcases. Inventory at this location seems minimal compared to other locations, prices here are a bit higher, and I rarely ever see any clearance items. I visit this location less frequently than others because of the things mentioned.

  Response from the owner

  Thank you for the 3-star review. We take these reviews to heart and will address the things you've noted. We appreciate the time you took to the leave the review.

• K

  Kat Franklin Makeup
  5

  Went in for the first time and was greeted promptly by Claudia. She was very sweet and helped to make my visit pleasant. Her humor was an added plus!