Mission Federal Credit Union Town Center Pkwy, Santee

Mission Federal Credit Union Reviews

• L

  Larry Bozhog
  2

  Been banking here for over a decade, but probably time for a change. $20 annual fee and .03% interest means I’m already in the hole for being here. I recently had to check when a tax refund was deposited, and they charged me $3 for each of my past monthly statements with no way to even review them online to see which month I needed (I didn’t even need the printout, just the date). Why do they have access and I don’t? Also get charged a $4 transfer fee if $ needs to be moved from my savings to my checking to cover a transaction. If you’re going to charge me, then let me set the amount I want transferred if that happens. A recent day at the zoo cost me $40 in transfer fees for less than $75 in purchases. Add in no financial advice or incentives and sub mediocre credit card rates. 2 stars only because the rates are bad all over.

  Response from the owner

  Thank you for your membership and feedback, Larry. We are sorry to hear that you had a negative experience banking with us. Your business is important to us and your review has been shared with our management team.

• E

  Ernest Dew
  5

  So I had my Mission Federal moment and it was awesome. I started my loan Process with Nicole and she deserves 10 stars. She made sure I doted my I's and crossed my T's. Then came Maribel (friendly alert! (friendly alert!). She helped me seal my Mission Fed moment and yes 10 stars. Even got a call back to make sure we were good. Everyone was professional and understood my need. My family and I are forever grateful! Ernest Dew

  Response from the owner

  Hi Ernest, welcome to Mission Fed! And thank you for the glowing review; it's our pleasure to serve you. Your feedback has been shared with our management team.

• P

  Peg Marcus
  5

  I have been a member of Mission Federal Credit Union since 1982. I love the "small town" feel of the Santee, CA office. The tellers know their customers and treat us like we matter.

• M

  Michael B
  1

  This place is really something they make promises they can't keep they tell you they can help you rebuild your credit and then don't keep their word they tell you that they're going to release the funds from a check you deposited and they don't release it as per the branch manager of the Santee location one of the worst Banks I've ever been with only been a member for 3 weeks and it's time to move on went to navy fed they where able to help me with everything mission fed said they would this place does shady business!

  Response from the owner

  Thank you for your feedback, Michael. I apologize for the poor experience you had with Mission Fed. Your review has been shared with our management team.

• K

  Kevin Moore
  4

  Very pleasant and very polite staff as well as very helpful and precise in the way they conduct their daily business at Mission Fed what breath of fresh air , How delightful is that!

  Response from the owner

  Thank you for your feedback Kevin,. It is our pleasure to serve you. Your review has been shared with our management team.

• S

  Shavonne Salinas
  5

  Some of the tellers even know me by name when I first walk in and we always have a chat while I'm depositing my check and stuff.

• B

  Brandon Preddy
  5

  Every time I've been to this Branch they have been extremely helpful and I've never had to wait too long.

• g

  gottakl1987
  5

  Always friendly with great smiles, makes you feel like someone reallys cares, thanks

• J

  JD
  3

  It's a membership only Credit Union for Students and Teachers. Not as competitive as others.