Mission Federal Credit Union Grossmont Center Dr, La Mesa

Mission Federal Credit Union Reviews

• K

  Katherine Anderson
  5

  I've always had a positive interaction at the 3 Mission Feds that I have been to. Plus never had problems with the ATM. Never walked up to one and found any Not working.

• M

  Me
  5

  I've had a personable experience with Mission Fed as a sub contractor, then as a customer. Overall both interactions have been wonderful. For banking services I would highly recommend them. As a subcontractor I will never forget my after hours experience picking up the days receipts and delivering them many years ago.

  Response from the owner

  Thank you for your feedback!

• R

  Rusty R
  1

  I have been with this bank all my life and I am done. I had an issue that wasn't my fault but left my account overdrawn. I get a 30 overdraft fee (how does this help). They will not reverse it. During this corona pandemic everyone needs to know how they really treat there customers in need. So finished

  Response from the owner

  Thank you for your feedback, Rusty. Your business is important to us, thank you for your loyalty. We are sorry to hear that you had a negative experience banking with us. Please call our Contact Center for further assistance at 800.500.6328. Your review has been shared with our management team.

• g

  google “google user” user
  1

  Of Grossmont: The only the time the Branch Manager (who I rarely see communicate to his customers when I be there) communicated to Me was today: when he broke into MY CHAT. About (me) asking why an unidentified MFCU male )black pants/longsleeve black shirt( was visually monitoring the teller's screen when I was doing a transaction with that 1 teller. A teller who was very comfortable assisting me, as a longtime MFCU customer. As the controversial male was visually groomed of a certain nationality. A nationality that be opposed to to my nationality/name. His facially looking uncomfortable, in having me around his personnel. ~this be more of a reason to make a customer to feel uncomfortable. After all, when I [later] began telling my analogy towards the one of that grooming. The Branch Manager broke in. I eventually got told "TO LEAVE." As the employee of the certain grooming NEVER said anything in why he stood behind his teller who I transacted with. As she knew me as a repeat customer; she never having dislike to me. The Branch Manager giving no apology, that means that I had been correct the entire time. As the Branch Manager would not admit to being wrong. That his employee's move was for the reason of judging my Nationality. Why don't they judge me by my credit history.~~ The tellers were the ONLY innocent ones, on that day. (effect of that visit): As I make my next visit, after a wide spread of time. Even one of the tellers is not the same in c.s. anymore. On My next visit: deeply decreased c.s. attention; won't even look at Me. Barely saying a word to Me. Just accept a check that I bring "to deposit." Via read the check to verify, process; slow time in accessing Me a receipt -- once done in verifying the check. Her making sure that I was aware that I was not going to be looked at nor spoken to. This be why there are cameras (esp) in such business.

• C

  Colin Henderson
  4

  Very good service. It was my first time setting up my own bank account, and I was nervous. Most of the people I interacted with were kind and friendly, and helpful. :)

  Response from the owner

  Welcome to Mission Fed, Colin and thank you for the glowing review! Your feedback has been sent to our management team.

• T

  Tom Moore
  1

  We were told we could do a transaction at our branch. When we arrived we are told we could not. Are teller wasn't apologetic or necessarily friendly. Certainly not helpful

  Response from the owner

  Thank you for your feedback, Tom. We are sorry to hear that you had negative experience banking with us. Your review has been shared with our management team.

• J

  Jo Wittrock
  4

  I have always had good service -friendly people to wait on me.

  Response from the owner

  Thanks for the great review, Jo!

• E

  Elise Beatty
  4

  Super convenient location and upfront quick parking spaces

  Response from the owner

  Thank you for your feedback Elise. We are happy to hear that you had great experiences banking with us! It is our pleasure to serve you. Your review has been shared with our management team.