MidFirst Bank N Kelly Ave, Edmond

MidFirst Bank Reviews

• R

  Robert Talbot
  5

  Great bank and I do both my business and personal banking here. The staff is great and see to all my needs. The best part is the staff does not have a high turnover like other banks. They handle everything from checking to savings. All type of loans and credit cards. This branch also has safety deposit boxes as well.

• T

  Travis H
  5

  I went to cash a check today and had the worst teller ever. Rude with a very hateful attitude. Usually MidFirst is a pretty good bank but this teller made me very upset. I had a $1,300 check I wanted to cash and she told me I had to come inside for that amount. Coming inside was not the problem but the way the message was delivered is the issue. However, most of the tellers at this bank have been there a few years and go out of their way to help me. I love MidFirst and how easy it is to use and pay bills online. I won't let one new teller make me question my loyalty to the bank but will let them know she needs some more training.

  Response from the owner

  Our goal is a fantastic customer experience, and we’re sorry you didn’t have one. Please give us a call at 888.643.3477 so we can make that right.

• A

  Anita Whitters
  1

  HORRIBLE customer service. Business I work for has been waiting for 6 weeks just to get a debit card! As the bookkeeper, it has caused a huge challenge. We expected to get the debit cards much sooner. They first sent to wrong address, then wanted to charge $50 to send them overnight. Who knows when or if we will EVER receive them! AVOID this Bank.

  Response from the owner

  Our goal is a fantastic customer experience, and we’re sorry you didn’t have one. Please give us a call at 888.643.3477 so we can make that right.

• s

  sousan gee
  1

  I went to this bank and felt taken advantage of, because when I had no money in my account they didn't decline my card and sent me letters after 7 days that said since you didn't make your account balance positive before 7 days you'll have to pay fees and they kept charging me and sending me letters! I'm a college student, I can't afford these fees. It's not fair to get notices after 7 days is already passed. IF YOU WANNA THROW YOUR MONEY AWAY USE THIS BANK

• J

  Janet Fredericks
  5

  I love this bank! Everyone there is so friendly and helpful. I've read the other reviews, and I don't know how anyone can not have a positive experience here!

  Response from the owner

  This is why our customers are the best! Thanks for the review.

• N

  No one
  1

  This bank is terrible, they charge a fee for an e statement. They take advantage of people who cant afford to pay for overdraft fees. No one should bank here.

• C

  Chyanne Fogle
  3

  I feel like I should call HR or someone about your guys bank because taking advantage of people who cant afford overdraft fees and not telling them until it's too late is very bad it can get you guys shut down I've heard that this has happened to quite of few of people I know that have gone through your bank this can definitely get you guys shut down I suggested if you dont want to get shut down you stop doing the late fee charges or at least stop sending notices to late and maybe up your banks sales to get people to sign up like say $50 when you sign up and give the people who are in trouble with your bank a break I've had a bank way better than this

• E

  Edward Nigh
  5

  Holds money well. FDIC Insured. Good Coffee