Metropolitan Bank E 18th St, Oakland

Metropolitan Bank Reviews

• D

  Dong Yu
  5

  Loan Servicing Department provided me a detailed product introduction for a loan inquiry. Excellent customer service. Supreme ENGLISH Speaking

• S

  Sam Lee
  1

  I use their safety box service for many years, but it's not safe at all. I found 40% of my cash was gone. Someone took it definitely.

  Response from the owner

  As our staff and I shared with you, this is simply not possible. I suggest you look to the person with whom you share the box for answers. Our records indicate they did access it on numerous occasions.

• J

  Jenny Loui
  1

  Loan department staff lady is not professional and bad English

  Response from the owner

  I regret that this was your experience. Please ask for me should you have this experience again: Henry Kiang, CEO.

• P

  Pui Yu
  5

  Loan Servicing Department provided me a detailed product introduction for a loan inquiry. Excellent customer service.

• A

  Ani Jalbani
  1

  Terrible treated me as though I did not matter and was not worth their time

  Response from the owner

  I regret that this was your experience. Please ask for me should you have this experience again: Henry Kiang, CEO.

• k

  ken chan
  1

  Call for whole day no one answered the phone

  Response from the owner

  I am sorry to hear this was your experience. If you call during the Bank's business hours, staff is available and eager to assist you by phone.