Metro Credit Union Reviews
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Dave Rose1Would not recommend, stoped in to switch an auto payment account on March 11th. Branch manager Bob Cleary was not available. Clerks at the front desk helped me, provided the forms, I filled out the paperwork & left a voided check as needed. Clerks said bob can process & update Monday. Bob never processed my paperwork and my bank loan went into late payment cause paperwork was not processed. Pretty frustrating when the branch manager doesn’t deliver for customers.
Response from the ownerDave, we're sorry to hear about the difficulty you've experienced at Metro. Please send your contact information and details to [email protected] and a Metro representative will reach out to you ASAP. Thank you!
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Jwp ParJr1Dont ever come here and use the coinstar machine they wait till your done with it and ask for 2 forms of id and your ss# ..if you have no acct ..its not worth the trip they have enough problems than to deal with a coin machine..never again
Response from the ownerWe're sorry to hear about the difficulty you've experienced at Metro. However, based on IRS guidelines, we do require an ID in order to cash slips from our coin machine. We apologize for the inconvenience.
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Brandon Phillips1Came here today to open a checking account but left after 20 minutes of waiting in the freezing cold along with 8 other customers. One lady in line said she waited on the phone for 40 minutes before she came here. The whole time I waited they didn’t help one person that was outside. I understand we are in a pandemic but they should have more people working to keep the time people are waiting outside to a minimum.
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Jamie5Just had an excellent experience with the branch manager, Robert Cleary. He was very helpful, friendly, and patient. I would recommend this branch.
Response from the ownerThank you for the kind words about Robert. We will be sure to let Robert know!
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Joshua Benjamin2Incompetence does not begin to describe the experience of working with this bank or asking them any questions.
Response from the ownerJoshua, we're sorry to hear about the difficulty you've experienced at Metro. Please send your contact information and details to [email protected] and a Metro representative will reach out to you ASAP. Thank you!
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Timothy Perkins5Every time I have been in this branch I have been treated with the highest respect and everyone is very friendly and super helpful. Excellent customer service!
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Daniel Musker1Don’t bother calling you won’t get any answer..... one of the worst credit unions to do business with..
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Sara Natale5Very friendly helpful people work here. They are professional, polite and sociable every time I am in there
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JIM DELIOS1Horrendous customer service would be a compliment, take your business elsewhere
Response from the ownerWe apologize for any difficulty you experienced at Metro. Our members are our most important asset and we take your concerns very seriously. We’d like to learn more about your experience. If you could please send the details to [email protected], a Metro representative will reach out to you ASAP. Thank you.
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Jane Mwaura5I have been with Metro Credit Union for years and i have never been disappointed.Staff very respectable and efficient, a joy to work with.
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- Personal Loans
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FAQs
1. How Can I Get Connection With Metro Credit Union?
You can give them a phone call through this phone number +1 877-696-3876. You can also search through their website and submit the loan request form online.3. What Are the Steps to Get a Loan at Metro Credit Union?
To get starterd, you can search through their website and submit the loan request form online. If you are searching for payday loans, you can visit our website for more details.5. What Can I Do if I Can Not Pay Back My Loan?
You can communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different standards to deferred payment. Please go over all details before signing any loan agreement.
2. What Is the Site Of Metro Credit Union? How to Access This Site?
Metro Credit Union is situated at 108 Main St, Melrose, MA 02176, United States. You may check out the map and find the most convenient way to access it.4. Is Metro Credit Union an Agency or a Lender?
Metro Credit Union is a Credit union. To make your lending process smooth and quick, we get you connected with a large network of trusted lenders over the internet. You can visit our official site to secure a small personal loan with no hard credit check.6. Does Metro Credit Union Offer Bad Credit Loans?
Yes, but if you want to higher your chances of getting approved, we are here to help! Just turn to our online service to get a personal installment loan even with your low credit scores.