Merchants Bank Reviews
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Brandy Kendle1Horrible customer service. I’ve had a personal account with them for 6 years and the company I work for has used them for very MINOR cash services. When speaking to customers in person and on the phone they are very rude and not professional.
Response from the ownerThank you for taking the time to share your feedback, Brandy. Our team works hard to provide customers with the best support possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to us at [email protected] or 651-437-7760. - Hayley
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troy petersen1Avoid this bank at all costs. The customer service is horrendous. We've been with this bank for over 10 years, and everything is fine - until you make 1 mistake. When we attempted to close our account, they never questioned why or attempted to keep our business. But they wouldn't allow us to close our account because there were pending charges. We had a hard time disabling the automated withdrawals, but Merchants kept paying them, and adding NSF fees. Up until this week, when they decided to empty my son's account, over $700. He is a vulnerable adult, and my wife is on his account to help him with it. I called Merchants and explained the situation - "Sue" was unsympathetic and unwilling to assist us. My son just started this job, and was hoping to use his money to buy Christmas gifts and he was saving for his first apartment. However now he has nothing. A caring and customer-driven bank would work with their customer. At least a phone call to let us know what is happening would be nice. This is not the first time this has happened - several times they have helped themselves to money in our account without authorization. All of the tellers are clueless, when we call the corporate office we get transferred to voicemail boxes, nobody knows what is going on. Do yourself a favor and go to Wells Fargo - at least they play by the rules.
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Dean Welter5We have banked with Merchants for over 20 years. Very happy with them! Staff are all very kind and professional.
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Sebastian Dina5Great bank! Best bank in Hastings.
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FAQs
1. How to Get in Touch With Merchants Bank?
Just ring them at this phone number +1 651-437-7760. You can also enter their official site and submit the loan request form online.3. How Can I Apply for a Loan at Merchants Bank?
To apply for a cash loan, you can enter their official site and submit the loan request form online. If you are searching for online payday loans, you can visit our website for more details.5. What Happens if I Fail to Pay Off My Loan?
Simply have a talk with your lender if you are struggling with the monthly payments. Different lenders have different solutions to payment respite. Remember to check out carefully before signing any loan agreement.
2. What Is the Location Of Merchants Bank? How Can I Access This Store?
Merchants Bank is situated at 1525 Vermillion St, Hastings, MN 55033, United States. Please carefully check the map and figure out the best route to access it.4. Is Merchants Bank an Agency or a Lender?
Merchants Bank is a Bank. To make your lending process fast and easy, we get you connected with a wide range of reputed lenders over the internet. You can visit our platform to get a fast personal loan with no hard credit check.6. Does Merchants Bank Offer Loans for People With Bad Credit?
Yes, but if you want to boost your possibility of getting approved, we can help you out! Just turn to our online service to secure a long-term installment loan even with your low credit scores.